fix problems on Fiz [iphone]

—— Run into issues on Fiz? Get help pending when official support gets back to you!

Fiz - Groceries In Minutes

Info:

company: Rapid Commerce Central Market Co. For Foodstuff

: https://fizapp.io/support

Chat with our AI-based Fiz Support

🛠️ Common Fiz Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent app updates required before ordering

Fix: Ensure that your iPhone is set to automatically update apps. Go to Settings > App Store > App Updates and toggle it on. This way, you won't... ⇲

Inconsistent delivery times

Fix: Check the delivery time options before placing your order. If you notice a pattern of delays, try scheduling your orders for earlier in the... ⇲

Support issue

Poor quality of delivered items

Fix: When placing your order, specify your preferences in the notes section (e.g., 'please select ripe fruits'). This can help guide the driver i... ⇲

Drivers unable to follow instructions

Fix: Be as clear and concise as possible in your delivery instructions. Use simple language and bullet points if necessary to ensure the driver u... ⇲

Old or expired products delivered

Fix: When placing your order, specify in the notes that you prefer fresh items and check the delivery upon arrival. If you notice expired product... ⇲

Lack of direct communication for issues

Fix: Utilize the app's customer support feature to send messages or inquiries directly. Check if there is a chat option for real-time communicati... ⇲

Freshness of produce not guaranteed

Fix: When ordering produce, select items that are in season, as they are more likely to be fresh. You can also specify your preferences in the no... ⇲

Payments issue

High prices

Fix: Look for promotions or discounts within the app. Many grocery delivery services offer first-time user discounts or referral bonuses that can... ⇲

Delivery fees introduced

Fix: Check if the app offers a subscription service that waives delivery fees for a monthly fee. This can be cost-effective if you order frequent... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.9%

Bad experience

5.7%

Neutral

2.4%

~ from our NLP analysis of 1,412 combined software ratings.

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Private Data Fiz collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Usage Data
- Diagnostics