fix problems on Polara Field Service App [iphone]

—— Run into issues on Polara Field Service App? Get help pending when official support gets back to you!

Polara Field Service App

Info:

company: Polara Engineering, Inc.

: https://polara.com/support

: polara.com

Chat with our AI-based Polara Field Service App Support

🛠️ Common Polara Field Service App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Current version doesn't work properly

Fix: 1. Restart the app: Close the Polara Field Service App completely and restart it. This can often resolve temporary glitches. To do this, dou... ⇲

Rarely shows PBS bluetooth connections

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure Bluetooth is turned on. If it is already on, toggle it off and back... ⇲

Network issue

Pairing option disappears quickly

Fix: 1. Keep the PBS device in pairing mode: Make sure the PBS device remains in pairing mode long enough for your iPhone to detect it. Some devi... ⇲

Requires direct bluetooth connection for PBS

Fix: 1. Ensure proximity: Make sure that your iPhone is within a close range of the PBS device when trying to connect. Bluetooth connections can... ⇲

Updates issue

Firmware update upload rarely works

Fix: 1. Ensure stable internet connection: Make sure your iPhone is connected to a stable Wi-Fi network before attempting to upload firmware upda... ⇲

Difficult to update in the field

Fix: 1. Prepare updates in advance: Before going into the field, ensure that all necessary updates for the Polara Field Service App and your iPho... ⇲

Crashes issue

Constant hardware resets

Fix: 1. Check for overheating: Ensure that your iPhone is not overheating, as this can cause it to reset. If it feels hot, let it cool down befor... ⇲