fix problems on FluencyLink [iphone]

—— Run into issues on FluencyLink? Get help pending when official support gets back to you!

FluencyLink

Info:

company: Cheng & Tsui, Inc

: https://www.cheng-tsui.com/contact

: www.cheng-tsui.com

Chat with our AI-based FluencyLink Support

🛠️ Common FluencyLink Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio playback controls hide text

Fix: Try adjusting the size of the text or changing the display settings in the app. Go to the settings menu within FluencyLink and look for opti... ⇲

Audio introduction is excessively long

Fix: Check if there is an option to skip the introduction in the settings or during playback. Some apps allow you to fast forward or skip to the... ⇲

Downloads issue

Books require re-downloading every launch

Fix: Ensure that you have sufficient storage space on your device. If storage is low, the app may not be able to retain downloaded content. Go to... ⇲

Downloads not cached

Fix: Look for a setting in the app that allows you to enable caching for downloads. This may be under a 'Downloads' or 'Storage' section in the a... ⇲

Frequent download requirements

Fix: Check if there is an option to download content for offline use. This can help reduce the need for repeated downloads when you have a stable... ⇲

Error codes prevent book access

Fix: Look up the specific error code in the app's help section or online to find targeted solutions. Many apps have a FAQ section that addresses... ⇲

Syncing issue

Sync button is missing or unclear

Fix: Explore the app's main menu or settings to locate the sync option. It may be represented by an icon (like a circular arrow) rather than a la... ⇲

Loading issue

Content fails to load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong mobile data signal. If the connection is weak, try switch... ⇲

UI issue

Interface is not intuitive

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. Look for... ⇲

Difficult to exit app without losing place

Fix: Use the app's built-in bookmark feature (if available) to save your place before exiting. This way, you can easily return to where you left... ⇲

Storage issue

Storage error when downloading books

Fix: Check your device's storage space. Go to Settings > General > iPhone Storage to see if you have enough space for new downloads. If not, dele... ⇲

Audio issue

Audio playback disrupts scrolling

Fix: Try pausing the audio playback while scrolling through the text. This can help you navigate without interruptions. OR If the app allows,... ⇲

Payments issue

High subscription cost for poor performance

Fix: Evaluate your usage of the app. If you find that you are not using it frequently, consider downgrading to a less expensive plan if available... ⇲

Support issue

Lack of support from developers

Fix: Utilize community forums or user groups related to FluencyLink. Other users may have experienced similar issues and can provide solutions or... ⇲

Compatibility issue

No Android app available

Fix: If you have access to an iOS device, consider using it for the app until an Android version is released. You can also check for similar apps... ⇲