fix problems on 숨고 [iphone]

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—— Run into issues on 숨고? Get help pending when official support gets back to you!

숨고 - 이사, 인테리어, 레슨까지 전국민 생활솔루션
Info:
company: Brave Mobile Inc
: https://soomgohelp.zendesk.com/hc/ko
: soomgo.com
Chat with our AI-based 숨고 Support
   Hello! How can I assist you?  

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Bugs issue

Technical issues with the app

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check if an update is available. Updates... ⇲
 
Slow issue

Slow response times

Fix: Check your internet connection. A slow or unstable connection can lead to delays in response times. Try switching to a different Wi-Fi netwo... ⇲
 
UI issue

Inconsistent user experience

Fix: Take note of specific features or functions that are inconsistent and try to identify patterns. This can help you understand when and why th... ⇲
 
Account issue

Difficulty in account deletion

Fix: Look for the account settings within the app. Many apps have an option to delete your account under privacy or security settings. Follow the... ⇲
 
Payments issue

Lack of transparency in pricing

Fix: Request detailed quotes from service providers before committing to any services. This can help clarify costs and ensure you understand what... ⇲
 
Compatibility issue

Limited availability in certain regions

Fix: Check the app for any updates regarding service availability in your area. Sometimes, new providers are added, or existing ones expand their... ⇲
 
Security issue

Inadequate protection for users

Fix: Review the app's terms of service and privacy policy to understand your rights and the protections in place. This can help you make informed... ⇲
 
Crashes issue

Frequent app crashes

Fix: Make sure your device's operating system is up to date. Go to your device settings and check for any available updates, as these can improve... ⇲
 
Messages issue

Unreliable messaging system

Fix: Check your notification settings to ensure that you are receiving alerts for messages. Sometimes, notifications can be turned off, leading t... ⇲
 
Ads issue

Misleading business model

Fix: Research the business model of the app and compare it with other similar services. Understanding how the app operates can help you navigate... ⇲
 
Search issue

Difficulty in finding reliable service providers

Fix: Use filters and search options within the app to narrow down your choices based on ratings, reviews, and proximity. This can help you find m... ⇲
 
Network issue

High competition leading to low response rates

Fix: Consider reaching out to multiple service providers at once to increase your chances of getting a response. This can help you find someone a... ⇲
 
Backup issue

Inability to recover deleted information

Fix: Check if the app has a backup feature or a way to restore deleted information. Some apps allow you to recover data within a certain timefram... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.7%

Bad experience
6.9%

Neutral
3.5%

~ from our NLP analysis of 861 combined software ratings.

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 Private Data 숨고 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. 25,900캐시: $23.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  2. 25,900캐시 (신규고수 이벤트): $23.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  3. 11,900캐시: $10.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  4. 40,600캐시: $37.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  5. 40,600캐시 (신규고수 이벤트): $37.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  6. 11,900캐시 (신규고수 이벤트): $10.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  7. 83,300캐시: $79.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  8. 55,300캐시: $49.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  9. 69,300캐시: $64.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)
  10. 17,500캐시 : $15.99 숨고 캐시를 사용하여 견적을 보내보세요! (IAP 전용 상품입니다.)