fix problems on Encourage [iphone]

—— Run into issues on Encourage ? Get help pending when official support gets back to you!

Encourage | College Planning

Info:

company: admittedly

: https://encourageme.com/

: encourageme.com

Chat with our AI-based Encourage Support

🛠️ Common Encourage Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Encourage freezes on initial setup

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Next button cut off on sign-up screen

Fix: 1. Rotate your device: Sometimes, changing the orientation of your iPhone can help display the entire screen. Try rotating your device to la... ⇲

Bugs issue

Email and password fields reset

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon, and check for any updates for Encourage. Updating the app may fix bu... ⇲

Screen issue

Blank screen on first open

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen) and swipe up on the Encourage app to close it... ⇲

Account issue

Invalid zip code error during account creation

Fix: 1. Verify the zip code format: Ensure that you are entering the zip code in the correct format (5 digits for US zip codes). 2. Check for ty... ⇲

Customization issue

Limited options for schools outside the USA

Fix: 1. Use the search function: If the app has a search feature, try searching for specific schools or universities outside the USA by name. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.7%

Bad experience

10.7%

Neutral

3.6%

~ from our NLP analysis of 112 combined software ratings.

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Private Data Encourage collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics