fix problems on VB Go [iphone]

—— Run into issues on VB Go? Get help pending when official support gets back to you!

VB Go

Info:

company: City of Virginia Beach

: https://virginiabeach.gov/connect/mobile-apps

Chat with our AI-based VB Go Support

🛠️ Common VB Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Times reported are inconsistent between 12-hour and 24-hour formats

Fix: Check the settings of your iPhone to ensure that the time format is set correctly. Go to 'Settings' > 'General' > 'Date & Time' and toggle b... ⇲

Lacks clear directions to parking locations

Fix: Use a mapping application like Google Maps or Apple Maps to find directions to the parking locations. You can copy the address from the app... ⇲

Customization issue

Filtering options for events need improvement

Fix: Explore the app's settings or event filter options to see if there are any additional filters you can apply. Sometimes, there are hidden opt... ⇲

Freezing issue

VB Go freezes during streaming

Fix: Ensure that your iPhone has the latest software update. Go to 'Settings' > 'General' > 'Software Update' and install any available updates.... ⇲

UI issue

User interface is not intuitive

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily. Loo... ⇲

Search issue

Search functionality is limited

Fix: Try using more specific keywords or phrases when searching within the app. Sometimes, broad searches yield limited results, while specific q... ⇲

Bugs issue

Event duration times are inaccurate

Fix: Check if there is an option to manually adjust or report inaccuracies in event details within the app. Some apps allow users to provide feed... ⇲