fix problems on TickPick [iphone]

​

—— Run into issues on TickPick? Get help pending when official support gets back to you!

TickPick: No Fee Tickets
Info:
company: TickPick
: https://www.tickpick.com/privacy
: www.tickpick.com
Chat with our AI-based TickPick Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Poor customer support response

Fix: Utilize the in-app support feature to submit a ticket or query. Be specific about your issue and include any relevant details to expedite th... ⇲

No reparations for invalid tickets

Fix: Before purchasing, read the seller's policies regarding ticket validity and refunds. This can help you understand your rights in case of inv... ⇲

Difficulties in contacting support

Fix: Use the in-app support feature to submit your query. Be clear and concise in your message to ensure a quicker response. OR Check if there... ⇲
 
Syncing issue

Tickets not transferred promptly

Fix: If you are waiting for a ticket transfer, check the app for any notifications or updates regarding the transfer status. Sometimes, sellers m... ⇲

Tickets recalled by seller

Fix: Before purchasing, check the seller's rating and reviews to gauge their reliability. If a ticket is recalled, check the app for any notifica... ⇲

Inaccessible tickets in app

Fix: Ensure that you are logged into the correct account associated with your ticket purchase. If you have multiple accounts, try logging into ea... ⇲

Issues with mobile ticketing

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to mobile ticketing. Check your device settings to... ⇲
 
Payments issue

Refund delays

Fix: After initiating a refund, keep track of the timeline provided by the app. If the refund is delayed beyond the stated period, check the app... ⇲

Unclear refund policies

Fix: Before purchasing, read the refund policy provided by the seller. This can help you understand your rights and the process for obtaining a r... ⇲
 
Validation issue

Double scanned tickets

Fix: To avoid double scanning, ensure that you only use one device to access your ticket. If you have multiple devices, log out of the app on all... ⇲
 
Delivery issue

High anxiety over ticket delivery

Fix: To alleviate anxiety, set reminders for yourself to check the app for ticket updates as the event date approaches. Familiarize yourself with... ⇲

Sellers can delay ticket delivery

Fix: When purchasing, look for sellers who have a history of prompt delivery as indicated by user reviews. This can help mitigate the risk of del... ⇲
 
UI issue

Confusing ticket purchase process

Fix: Take your time to read through each step of the purchase process. If you encounter confusion, refer to the app's help section for guidance o... ⇲

Accidental purchases due to app design

Fix: Be cautious when navigating the app and double-check your selections before confirming a purchase. Take your time to review your order befor... ⇲
 
Account issue

Tickets not showing in account

Fix: Log out of the app and log back in to refresh your account data. Ensure you are using the correct account associated with your ticket purcha... ⇲
 
Communication issue

Lack of clear communication from sellers

Fix: When purchasing tickets, look for sellers who have good communication ratings in their reviews. This can help ensure better communication th... ⇲
 
Availability issue

Inconsistent ticket availability

Fix: Check the app frequently for updates on ticket availability, especially as the event date approaches. Availability can change rapidly, so st... ⇲
 
Resale issue

Problems with ticket resale process

Fix: Familiarize yourself with the resale process outlined in the app. Ensure you follow all steps carefully to avoid issues. OR If you encoun... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.6%

Bad experience
2.3%

Neutral
1.0%

~ from our NLP analysis of 229,055 combined software ratings.

 Switch to these Alternatives:
Gametime - Last Minute Tickets
Vivid Seats | Buy Tickets
StubHub: Event Tickets
SeatGeek - Buy Event Tickets
Posh – Social Experiences
Players' Lounge
Atom - Movie Tickets & Times
RODEOHOUSTON
Topgolf
Watch TNT

 Private Data TickPick collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data