—— Run into issues on 智慧苏州? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲
Fix: 1. Check your phone number: Ensure that the phone number you entered is correct and includes the correct country code. If it’s incorrect, up... ⇲
Fix: 1. Check for app updates: Sometimes, developers improve error messages in updates. Go to the App Store and check if there’s an update availa... ⇲
Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to see all open app... ⇲
Fix: 1. Backup your data: Before changing phones, ensure you back up your current iPhone using iCloud or iTunes. This can help retain your app da... ⇲
Fix: 1. Check brightness settings: Go to Settings > Display & Brightness and adjust the brightness slider to your preferred level. Ensure that 'A... ⇲
Fix: 1. Verify card details: Ensure that the card number, expiration date, and CVV are entered correctly. Any mistakes can prevent successful bin... ⇲
Fix: 1. Update iOS: If possible, update your iPhone to a newer version of iOS, as iOS 10 may not be fully supported by the app. Go to Settings >... ⇲