fix problems on HW Link V2 [iphone]

—— Run into issues on HW Link V2? Get help pending when official support gets back to you!

HW Link V2

Info:

company: Hobbywing Technology Co.,Ltd

: http://www.hobbywing.com/index.php?rec_cn=US

Chat with our AI-based HW Link V2 Support

🛠️ Common HW Link V2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No RPM history

Fix: Check if the app has a settings menu where you can enable RPM logging. If available, navigate to the settings and look for an option related... ⇲

New icon crashes app

Fix: Try clearing the app cache. Go to your iPhone settings, find the HW Link V2 app, and select 'Clear Cache' if the option is available. Restar... ⇲

Settings issue

Missing tire size and gear ratio settings

Fix: Check for any updates to the app that may include these features. Go to the App Store, search for HW Link V2, and see if an update is availa... ⇲

Cannot edit profiles/settings without programmer

Fix: Check if there is a way to access the settings through a different menu or option within the app. Sometimes, settings can be hidden under ad... ⇲

Bugs issue

Error when checking ESC information

Fix: Ensure that your device is properly connected to the ESC. Check all connections and ensure that the ESC is powered on. Restart the app and t... ⇲

Electrical modulation information verification failed

Fix: Check the connection between the app and the vehicle's electrical system. Ensure that all cables are securely connected and that there are n... ⇲

Car data log shows blank pages

Fix: Ensure that the app has permission to access the necessary data from your vehicle. Go to your iPhone settings, find HW Link V2, and check th... ⇲

Updates issue

Latest version almost bricked ESC

Fix: If the ESC is unresponsive, try performing a hard reset. This usually involves disconnecting the power supply for a few minutes and then rec... ⇲

Difficult to update database and confirm firmware

Fix: Ensure that you have a stable internet connection before attempting to update the database or firmware. A weak connection can cause issues d... ⇲

Compatibility issue

No tablet support

Fix: If you have access to a computer, consider using an emulator that allows you to run iPhone apps on your tablet. This can provide a temporary... ⇲

Loading issue

HW Link V2 fails to load after update

Fix: Try restarting your iPhone. This can help clear any temporary glitches that may be preventing the app from loading properly after an update.... ⇲

Payments issue