fix problems on Tronsmart [iphone]

—— Run into issues on Tronsmart? Get help pending when official support gets back to you!

Tronsmart

Info:

company: SHENZHEN GEEKBUY E-COMMERCE LIMITED

: https://www.tronsmart.com

: www.tronsmart.com

Chat with our AI-based Tronsmart Support

🛠️ Common Tronsmart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Buds keep disconnecting during workouts

Fix: 1. Ensure that your earbuds are fully charged before your workout. Low battery can lead to disconnections. 2. Check the fit of the earbuds;... ⇲

Tronsmart crashes when connecting to earbuds

Fix: 1. Restart your smartphone to clear any temporary glitches. 2. Uninstall and reinstall the Tronsmart app to ensure you have the latest versi... ⇲

Updates issue

Tronsmart does not recognize updated firmware

Fix: 1. Ensure that your earbuds are fully charged and within range of your device. 2. Restart the Tronsmart app and try to check for firmware up... ⇲

Settings issue

Cannot link to Bluetooth settings

Fix: 1. Ensure Bluetooth is enabled on your smartphone by going to Settings > Bluetooth. 2. Restart your smartphone and try to link the earbuds a... ⇲

Compatibility issue

No support for certain devices

Fix: 1. Check the compatibility list on the Tronsmart website to ensure your device is supported. 2. If your device is not supported, consider us... ⇲

Network issue

Tronsmart cannot find devices

Fix: 1. Ensure that your earbuds are charged and in pairing mode. 2. Restart the Tronsmart app and try searching for devices again. 3. Move close... ⇲

Frequent disconnection of earbuds

Fix: 1. Ensure that your earbuds are fully charged and that your device is within range. 2. Disable any other Bluetooth devices that may be causi... ⇲

Battery issue

Lacks battery percentage indicator

Fix: 1. Check if there is an option in the app settings to enable battery percentage display. 2. If not available, consider using a third-party a... ⇲

Customization issue

No equalizer for audio customization

Fix: 1. Check the app settings to see if there is an option for audio settings or enhancements. 2. If no equalizer is available, consider using a... ⇲

Limited default music modes

Fix: 1. Check the app for any updates that may add new music modes. 2. Experiment with different music apps that may offer more audio customizati... ⇲

Features issue

No device locator feature

Fix: 1. Use a third-party app that offers device tracking for Bluetooth devices. 2. Keep your earbuds in a designated spot when not in use to avo... ⇲