fix problems on سهل [iphone]

—— Run into issues on سهل? Get help pending when official support gets back to you!

سهل - منصة تعليمية

Info:

company: Ramzi Salha

: https://sahl.io/contact

Chat with our AI-based سهل Support

🛠️ Common سهل Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

سهل crashes on login

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

no option for account-free access

Fix: 1. Use a guest account: If the app allows, try to look for a 'Guest' or 'Continue without account' option on the login screen. This may allo... ⇲

Video issue

limited control over video speed

Fix: 1. Check video settings: While watching a video, look for a settings icon (usually a gear icon) in the video player. If available, adjust th... ⇲

Content issue

missing Islamic books for sixth grade

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as new content may be added in updates. 2. Provide feedback: Whi... ⇲

incomplete English book browsing for sixth grade

Fix: 1. Refresh the app: Close the app completely and reopen it. Sometimes, refreshing can help load all available content. 2. Check for updates:... ⇲

lack of content for second intermediate books

Fix: 1. Explore other sections: Sometimes, content may be categorized differently. Browse through all available categories to see if the content... ⇲

incomplete pages in books

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help load all available content properly. 2. Check for updates: Ensure... ⇲

no content available in the app

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet, as the app may require a stable connection to load... ⇲

Compatibility issue

inconsistent display on iPad

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the settings to see if it improves the app's display. 2. Use co... ⇲

UI issue

PDF watermark obscures text

Fix: 1. Zoom in on the PDF: Use pinch-to-zoom gestures to enlarge the text, which may help in reading the obscured content. 2. Use a different PD... ⇲