fix problems on Globe 3D [iphone]

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—— Run into issues on Globe 3D? Get help pending when official support gets back to you!

Globe 3D - Planet Earth Guide
Info:
company: MotivApp GmbH
: https://motivapp.at
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Payments issue

Limited functionality without payment

Fix: Familiarize yourself with the free features available in the app. Often, there are hidden functionalities that can be accessed without a sub... ⇲

Difficult to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings > [Your Name] > Subscriptions. Find the Globe 3D subscription and select 'Cancel S... ⇲

No clear instructions for unsubscribing

Fix: Refer to the App Store's subscription management section for guidance on how to unsubscribe. This is typically found in your account setting... ⇲

Frequent billing issues

Fix: Review your subscription details in the App Store to ensure that your payment information is up to date and correct. This can help prevent b... ⇲
 
Bugs issue

Inaccurate location results

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure they are turned on for G... ⇲

Inferior performance compared to Google Earth

Fix: If you find Globe 3D lacking, consider using Google Earth for a more robust experience. It may offer the features and performance you are lo... ⇲
 
UI issue

Poor zoom capabilities

Fix: Check if there are any settings within the app that allow you to adjust zoom levels or view settings. Sometimes, adjusting these can improve... ⇲

Not user-friendly

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for tutorial videos or guides online that can h... ⇲

Portrait mode issue on iPad Pro

Fix: Check the app settings to see if there is an option to lock the orientation or adjust display settings. Sometimes, apps have specific settin... ⇲
 
Crashes issue

Globe 3D crashes or fails to load

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Globe 3D, and check for updates. Updating can fix bug... ⇲
 
Ads issue

Misleading free trial information

Fix: Review the terms and conditions of the free trial carefully. Make sure to note the duration and any requirements for cancellation before the... ⇲
 
Compatibility issue

Incompatibility with certain devices

Fix: Check the app's compatibility requirements in the App Store description. Ensure your device meets these requirements before using the app.... ⇲
 
Updates issue

Lack of real-time updates

Fix: Check the app settings to see if there are options to enable real-time updates or notifications. Sometimes these features are turned off by... ⇲
 
Support issue

Unresponsive customer support

Fix: Look for community forums or user groups where you can ask questions and get help from other users who may have experienced similar issues.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.1%

Bad experience
18.1%

Neutral
3.8%

~ from our NLP analysis of 1,631 combined software ratings.

 Switch to these Alternatives:
MAPAS: 3D GPS & Live View Maps
GStreet - Street Map Viewer
Satellite Map - Live Earth
Earth Maps
Flymaps
World Street 3D Panoramic Map
GPS Live Navigation
GPS Live Navigation & Live Map
Google Earth
Sygic GPS Navigation & Maps

 Private Data Globe 3D collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. New Panorama mode for 1 year: $49.99 Keep travelling from home and explore planet
  2. New Panorama mode for 3 months: $44.99 Keep travelling from home and explore planet
  3. New Panorama mode for 1 month: $19.99 Keep travelling from home and explore planet
  4. 3 months sub with a discount: $14.99 Best offer - 3 months access to all features
  5. 2 Months Subscription: $31.99 het all functions of the app
  6. 1 month sub with a discount: $7.99 All features for 1 month with a discount
  7. Full Pack: $19.99 Disable Ads
  8. Special Offer: $9.99 Get disabling ads with discount