fix problems on American Standard [iphone]

​

—— Run into issues on American Standard? Get help pending when official support gets back to you!

American Standard® Home
Info:
company: Trane Technologies Company LLC
: https://support.asairhome.com
: www.americanstandardair.com
Chat with our AI-based American Standard Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Difficult to set up schedule

Fix: Use the scheduling feature step-by-step. Open the app, navigate to the scheduling section, and follow the prompts carefully. If you find it... ⇲

Inability to set temperature limits

Fix: Check the app settings. Look for any options related to temperature limits or safety settings that may allow you to set these parameters.... ⇲
 
Customization issue

Limited scheduling options

Fix: Explore the app settings. Sometimes, there are hidden features or advanced settings that can unlock more scheduling options. Check for any u... ⇲

No vacation mode feature

Fix: Create a custom schedule. Set a schedule that mimics a vacation mode by programming the thermostat to maintain a specific temperature during... ⇲

Poor color variety in graphs

Fix: Check for app updates. Sometimes, updates can improve the visual aspects of the app, including graph colors. OR Provide feedback through... ⇲
 
UI issue

Clunky user interface

Fix: Familiarize yourself with the app layout. Spend some time exploring the app to understand where everything is located. You can also check fo... ⇲

Difficult to navigate history graphs

Fix: Zoom in on graphs. If the app allows, try pinching to zoom in on the graphs for a clearer view of the data. OR Take screenshots. If you n... ⇲

Confusing layout between app and thermostat

Fix: Take notes on the layout. Write down the differences you notice between the app and the thermostat to help you remember how to navigate each... ⇲
 
Updates issue

American Standard does not retain updates

Fix: Ensure you are saving changes. After making updates, double-check that you are hitting the 'Save' button or equivalent to ensure changes are... ⇲
 
Compatibility issue

Lacks Apple Home integration

Fix: Check for updates. Ensure that both the app and your iPhone are updated to the latest versions, as new features may be added in updates. O... ⇲
 
Network issue

Connection errors

Fix: Reset your Wi-Fi connection. Go to Settings > Wi-Fi, turn it off and back on, and reconnect to your network. This can help resolve temporary... ⇲
 
Performance issue

Inconsistent performance

Fix: Clear the app cache. Go to your iPhone settings, find the American Standard Home app, and clear its cache if the option is available. This c... ⇲
 
Notifications issue

No alert notifications

Fix: Check notification settings. Go to Settings > Notifications > American Standard Home and ensure that notifications are enabled. Also, check... ⇲
 
Location issue

Location services issues

Fix: Check location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the American Standar... ⇲
 
Screen issue

Blank screen on app launch

Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the home button) and swipe the app away to close it, then reope... ⇲
 
Support issue

Limited tech support resources

Fix: Utilize online forums. Search for user forums or communities where other users may have shared solutions to similar issues. OR Explore th... ⇲
 
Setup issue

No clear instructions for setup

Fix: Look for video tutorials. Search for video guides on platforms like YouTube that demonstrate the setup process for the American Standard Hom... ⇲
 
Bugs issue

Unreliable app functionality

Fix: Ensure your iPhone is updated. Go to Settings > General > Software Update and make sure your iPhone is running the latest iOS version. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.4%

Bad experience
2.1%

Neutral
1.5%

~ from our NLP analysis of 22,083 combined software ratings.

 Switch to these Alternatives:
Trane® Home
Sub-Zero Group Owner’s App
IntelliCenter2
Pentair Pool
ScreenLogic Connect
OmniLogic
PowerView
iAquaLink
Rinnai Control-r 2.0™
Bond Home

 Private Data American Standard collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics