fix problems on Burger 21 Patty Perks [iphone]

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Burger 21 Patty Perks
Info:
company: GrillSmith Restaurant Group LLC
: https://www.incentivio.com/
: www.incentivio.com
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Customization issue

Smaller character limit for notes

Fix: If you need to include more information, consider using abbreviations or shorthand to convey your message within the character limit. Priori... ⇲

Cannot add or remove condiments

Fix: If the app does not allow you to customize your order, consider calling the restaurant directly after placing your order to specify your con... ⇲
 
Security issue

Outdated password rules

Fix: Try creating a new password that meets common security standards: at least 8 characters long, including uppercase letters, lowercase letters... ⇲

Blocks copy and paste for credit card info

Fix: Manually enter your credit card information instead of copying and pasting. Double-check each entry to ensure accuracy, as this will help av... ⇲
 
Bugs issue

Rewards points not recorded

Fix: Check if you are logged into your account before making a purchase. If you are not logged in, the points may not be recorded. Log in and try... ⇲

No barcode for rewards scanning

Fix: Check if there is an option in the app to view your rewards or loyalty card. Some apps have a digital card feature that may not be immediate... ⇲

Inconsistent availability of sides during ordering

Fix: If a side item is not available, consider checking back later or trying a different side that is consistently available. You can also ask th... ⇲
 
UI issue

Menu format is annoying

Fix: Try navigating through the menu using different categories or filters if available. This may help you find items more easily and improve you... ⇲

Burger 21 Patty Perks is not intuitive for rewards

Fix: Take some time to explore the app's interface. Look for a 'Help' or 'FAQ' section that may provide guidance on how to navigate the rewards s... ⇲
 
Updates issue

Old orders and rewards missing after update

Fix: Check if you are logged into the correct account. Sometimes updates can cause users to be logged out, which may lead to missing information.... ⇲
 
Search issue

Local store not showing up

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app is allowed to... ⇲
 
Compatibility issue

Self-ordering not integrated with app

Fix: If self-ordering is not available, consider using the app to place your order for pickup instead. This can still streamline the process and... ⇲
 
Payments issue

Burger 21 Patty Perks insists on linking bank account/credit card

Fix: If you prefer not to link a bank account or credit card, look for an option to pay in cash or use a gift card if available at your local sto... ⇲
 
Freezing issue

Burger 21 Patty Perks freezes or crashes

Fix: Try closing the app completely and restarting it. If the problem persists, restart your iPhone to clear any temporary glitches that may be c... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
2.8%

Neutral
1.7%

~ from our NLP analysis of 2,726 combined software ratings.

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 Private Data Burger 21 Patty Perks collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics