fix problems on United Financial CU [iphone]

—— Run into issues on United Financial CU ? Get help pending when official support gets back to you!

United Financial CU Mobile

Info:

company: United Financial Credit Union

: https://www.unitedfinancialcu.org/

: www.unitedfinancialcu.org

Chat with our AI-based United Financial CU Support

🛠️ Common United Financial CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs present in the app

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are any u... ⇲

Cannot add multiple accounts

Fix: Ensure you are logged into the correct account. Sometimes, users may be logged into a single account. Log out and log back in to see if the... ⇲

Payments issue

Transactions mixed between users

Fix: Log out and log back in. This can refresh the app's data and may resolve the issue of mixed transactions. Make sure to log in with the corre... ⇲

Customization issue

Font size too large

Fix: Adjust the font size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to decrease the font s... ⇲

UI issue

Lack of transaction description clarity

Fix: Review transaction details. Tap on individual transactions to see if more detailed information is available. Sometimes, additional context i... ⇲

Difficult to navigate

Fix: Familiarize yourself with the app layout. Spend some time exploring the app's menus and options to understand its structure better. Look for... ⇲

Running balance not visible for past weeks

Fix: Check the transaction history. Navigate to the account details and look for a 'History' or 'Transactions' section where you can view past tr... ⇲

Overall layout is confusing

Fix: Explore the app's help section. Many apps have a help or FAQ section that can provide guidance on navigating the layout more effectively.... ⇲

Camera issue

Camera view for mobile deposit is backwards

Fix: Check camera settings. Go to your iPhone's Settings > Privacy > Camera and ensure that United Financial CU Mobile has permission to access t... ⇲

Unable to take picture of check for deposit

Fix: Ensure proper lighting and positioning. Make sure the check is well-lit and positioned within the camera frame. Follow any on-screen instruc... ⇲

Syncing issue

Nicknames for accounts not saved

Fix: Re-enter the nicknames. Go to the account settings and re-enter the nicknames for your accounts. Make sure to save the changes before exitin... ⇲

Downloads issue

Statements missing

Fix: Check the statements section. Navigate to the statements area of the app to see if they are stored there. Sometimes, they may not be immedia... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.8%

Bad experience

4.8%

Neutral

2.4%

~ from our NLP analysis of 965 combined software ratings.

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Private Data United Financial CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location