fix problems on IWindsurf [iphone]

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—— Run into issues on IWindsurf? Get help pending when official support gets back to you!

iWindsurf: Weather and Waves
Info:
company: WeatherFlow
: https://help.tempest.earth/hc/en-us/requests/new
: iwindsurf.com
Chat with our AI-based iWindsurf Support
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Bugs issue

Inconsistent wind data between lists and location details

Fix: Manually refresh the data by pulling down on the screen in the app to ensure you are viewing the most current information. This can help syn... ⇲

Radar and satellite options don't always work

Fix: Ensure that you have granted the app permission to access location services. Go to Settings > Privacy > Location Services and make sure iWin... ⇲

Graph tab duplicates information

Fix: Try refreshing the graph by pulling down on the screen or navigating away and back to the graph tab. This can sometimes resolve display issu... ⇲
 
UI issue

Bugs and klunky interface

Fix: Restart the app to see if that resolves any temporary bugs. Double-tap the home button (or swipe up from the bottom on newer iPhones) and sw... ⇲

Mysterious black boxes in the app

Fix: Clear the app's cache or data if the option is available in the settings. This can help remove any corrupted data that may be causing displa... ⇲
 
Ads issue

Ads present despite pro subscription

Fix: Log out of your account and log back in. Sometimes, the app needs to refresh your subscription status to remove ads. Check your account sett... ⇲
 
Syncing issue

Loss of favorite stations

Fix: Check if you are logged into the correct account. Sometimes, favorites are tied to specific user accounts, and logging into a different acco... ⇲
 
Payments issue

Limited access to paid forecasts

Fix: Ensure that you are logged into the correct account associated with your paid subscription. Sometimes, access issues arise from being logged... ⇲
 
Updates issue

iWindsurf feels outdated

Fix: Check for updates in the App Store. Developers may have released updates that improve the app's design and functionality. OR Consider pro... ⇲
 
Loading issue

Difficult to refresh without losing current site

Fix: Use the app's built-in refresh feature, if available, to refresh data without losing your current site. Look for a refresh icon or option in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.3%

Bad experience
4.2%

Neutral
1.5%

~ from our NLP analysis of 456 combined software ratings.

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 Private Data iWindsurf collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro: $14.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  2. Plus: $3.99 Plus membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  3. Plus: $5.49 Provides access to weather station data
  4. Pro - Pay As You Go (auto-renewing): $19.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  5. Gold: $14.99 Gold membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  6. Pro: $119.99 Pro membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  7. Gold: $21.99 Provides access to weather station data
  8. Plus: $44.99 Plus membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).
  9. Plus: $44.99 Provides access to weather station data
  10. Gold: $179.99 Gold membership is a premium subscription service providing access to dynamic digital content, including a continuous stream of weather station data (continuously updated, like a stock ticker service).