fix problems on FIXD OBD2 Scanner [iphone]

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—— Run into issues on FIXD OBD2 Scanner? Get help pending when official support gets back to you!

FIXD OBD2 Scanner
Info:
company: FIXD Automotive Inc
: https://fixd.zendesk.com/hc/en-us
: www.fixd.com
Chat with our AI-based FIXD OBD2 Scanner Support
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Compatibility issue

Inconsistent pairing issues with OBD II reader

Fix: Ensure that your OBD II reader is fully charged and properly plugged into the vehicle's OBD port. Restart both the reader and the app to res... ⇲
 
Login issue

Frequent login prompts to iTunes account

Fix: Check your iPhone settings to ensure that your iTunes account is properly logged in. Go to Settings > [Your Name] > iTunes & App Store and v... ⇲
 
Features issue

Lacks advanced diagnostic capabilities for complex vehicles

Fix: For advanced diagnostics, consider using a more specialized OBD II scanner that supports your vehicle's specific make and model. Research op... ⇲

Difficulty in tracking mileage for code clearing

Fix: Use a separate mileage tracking app or a simple spreadsheet to log your mileage manually. This can help you keep accurate records for code c... ⇲

Inaccurate or unclear diagnostic information

Fix: Cross-reference the diagnostic codes provided by the FIXD app with reputable online resources or forums to gain a better understanding of th... ⇲

Limited ability to provide specific problem details

Fix: When using the app, take detailed notes of any symptoms or issues you observe in your vehicle. This can help you provide more context when s... ⇲

Inability to view live data properly

Fix: Ensure that your OBD II reader is compatible with live data streaming and that it is properly connected to your vehicle. Check the user manu... ⇲
 
Payments issue

Subscription model for features previously included

Fix: Review the features you use most frequently and determine if the premium subscription is worth the investment based on your needs. If not, f... ⇲

Charging issues for premium services without consent

Fix: Regularly check your subscription settings in the app to ensure you are aware of any active subscriptions and their renewal dates. Go to Set... ⇲
 
UI issue

FIXD OBD2 Scanner redesign negatively impacts usability

Fix: Take time to explore the new layout and familiarize yourself with the changes. Look for tutorials or guides that may help you navigate the r... ⇲

Not user-friendly for advanced users

Fix: Advanced users may benefit from using additional diagnostic tools or software that offer more detailed analysis and customization options be... ⇲
 
Bugs issue

Occasional bugs and glitches

Fix: Regularly check for app updates in the App Store, as developers often release patches to fix bugs. Go to the App Store, tap on your profile... ⇲
 
Updates issue

Issues with app updates causing unexpected charges

Fix: Before updating the app, review the update notes in the App Store to understand what changes are being made and if they affect your current... ⇲
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 what users are saying
Good experience
91.8%

Bad experience
5.1%

Neutral
3.1%

~ from our NLP analysis of 20,849 combined software ratings.

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 Private Data FIXD OBD2 Scanner collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Yearly FIXD Premium: $99.99 1 Year FIXD Premium
  2. Monthly FIXD Premium: $12.99 1 Month FIXD Premium
  3. Weekly FIXD Premium: $7.99 1 Week of FIXD Premium