fix problems on Famio [iphone]

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—— Run into issues on Famio? Get help pending when official support gets back to you!

Famio: Find My Family, Friends
Info:
company: Gismart Limited
: https://account.myfamio.com/contact-form
: gismart.com
Chat with our AI-based Famio Support
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Account issue

Difficult account deletion process

Fix: To delete your account, navigate to the app settings and look for an option related to account management or privacy. Follow the prompts to... ⇲

Complicated cancellation process

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Find Famio in the list and select 'Cancel Subscrip... ⇲

Only one group membership allowed

Fix: If you need to track multiple groups, consider creating separate accounts for each group, although this may require additional subscriptions... ⇲
 
Bugs issue

Inaccurate location reporting

Fix: Ensure that your device's GPS is functioning properly. You can do this by testing other location-based apps to see if they report your locat... ⇲

Famio does not work as advertised

Fix: Document specific instances where the app fails to meet your expectations and check for updates that may address these issues. Keeping the a... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate whether the features offered justify the subscription cost. If not, consider using alternative apps that provide similar services a... ⇲

Limited features without payment

Fix: Explore the free features available in the app and determine if they meet your needs. If they do, you may not need to upgrade to a paid plan... ⇲

No refund policy

Fix: Before subscribing, carefully read the terms of service regarding refunds. If you have already subscribed and are unhappy, consider reaching... ⇲

Inconsistent trial pricing

Fix: Keep track of the trial period and any promotional offers you encounter. Document the pricing you see and compare it with what you are charg... ⇲
 
Slow issue

Slow location updates

Fix: Check your internet connection, as a weak connection can slow down location updates. Ensure you are connected to a stable Wi-Fi or cellular... ⇲
 
Ads issue

False claims of free service

Fix: Review the app's terms and conditions to understand what is truly offered for free. This can help set realistic expectations about the app's... ⇲
 
Registration issue

No report sent after sign-up

Fix: Check your email settings and spam folder to ensure that any communication from Famio is not being filtered out. You may need to whitelist t... ⇲
 
Notifications issue

Famio frequently vibrates

Fix: Check the app's notification settings within the app and on your device. You can adjust or disable notifications to reduce vibrations. OR... ⇲
 
Support issue

Limited customer support response

Fix: Utilize the app's FAQ section or help resources for common issues. This can often provide quicker solutions than waiting for customer suppor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.8%

Bad experience
12.3%

Neutral
4.9%

~ from our NLP analysis of 9,882 combined software ratings.

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 Private Data Famio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Famio Premium: $7.99 Get Full Access to all features!
  2. Famio Weekly Premium: $9.99 Unlock Premium Access
  3. Famio Premium: $7.99 Get Full Access to all features!
  4. Famio Premium: $29.99 Get Full Access to all features!
  5. Weekly Plan: $5.99 Unlock Premium Access
  6. Unlock Premium Access: $14.99 Get All Features
  7. Famio Premium: $29.99 Get Full Access to all features!
  8. Famio Premium: $19.99 Get Premium Access for 1 year!
  9. Famio Premium: $19.99 Get Full Access to all features!
  10. Monthly Premium Access: $9.99 Put your family safety in first place