fix problems on BECU Business [iphone]

​

—— Run into issues on BECU Business? Get help pending when official support gets back to you!

BECU Business
Info:
company: BECU
: https://becu.org/contact-us
: becu.org
Chat with our AI-based BECU Business Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Error messages during mobile deposit

Fix: Double-check that the check is properly endorsed and that you are following the app's guidelines for taking pictures of the check. Ensure th... ⇲

Repeated error messages for check deposits

Fix: Ensure that the check is properly endorsed and that you are following the app's guidelines for taking pictures of the check. Make sure the c... ⇲
 
Performance issue

Inconsistent app performance

Fix: Close any background apps that may be using resources. Double-click the home button (or swipe up from the bottom on newer models) and swipe... ⇲
 
UI issue

Difficult navigation compared to previous version

Fix: Familiarize yourself with the new layout by exploring the app's menus and features. Take a few minutes to tap through the app to understand... ⇲

Unintuitive user interface

Fix: Take time to explore the app and familiarize yourself with its layout. Sometimes, spending a few minutes navigating can help you understand... ⇲

Mobile deposit requires multiple steps

Fix: Familiarize yourself with the deposit process by reviewing any available guides or tutorials within the app or on the BECU website. This can... ⇲
 
Login issue

Frequent login prompts

Fix: Ensure that you are selecting the 'Remember Me' option when logging in. This should help keep you logged in for future sessions unless you m... ⇲
 
Glitches issue

Bill pay glitches

Fix: Verify that your payment information is correctly entered. Go to the bill pay section and check that all details are accurate and up to date... ⇲
 
Features issue

Limited functionality compared to personal app

Fix: Explore the app thoroughly to identify any features that may be hidden or located in different sections. Sometimes, features are still avail... ⇲

Inability to set up external transfers

Fix: Check if you have completed all necessary verifications and settings in your account. Go to the account settings and ensure that external tr... ⇲

Inability to add notes to transactions

Fix: Check if there is an option within the app settings to enable transaction notes. Sometimes, this feature may be hidden in the settings menu.... ⇲

Limited options for business banking tasks

Fix: Explore the app thoroughly to see if there are any hidden features or settings that may provide additional options for business banking task... ⇲
 
Notifications issue

Notification settings issues

Fix: Go to Settings > Notifications > BECU Business and ensure that notifications are enabled. Adjust the settings to your preference for alerts... ⇲
 
Support issue

Lack of 24-hour customer service

Fix: Utilize the app's FAQ or help section for common issues that may not require direct customer service assistance. This can often provide quic... ⇲

Poor customer support experience

Fix: Document your issues clearly and concisely before reaching out to customer support. This can help streamline the process and ensure you get... ⇲
 
Updates issue

BECU Business lacks real-time updates on issues

Fix: Check the BECU website or social media channels for any announcements regarding app issues or maintenance updates. This can provide insight... ⇲
 
Account issue

Inconsistent access to account features

Fix: Log out of the app and log back in to refresh your session. This can sometimes resolve access issues. OR Check for any app updates in the... ⇲
 
Crashes issue

Frequent app crashes or freezes

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
66.9%

Bad experience
25.3%

Neutral
7.8%

~ from our NLP analysis of 565 combined software ratings.

 Switch to these Alternatives:
Sound Credit Union Mobile
WSECU Mobile Banking
Umpqua Commercial Mobile
Seattle Credit Union
Harborstone Mobile
WECU Mobile
Qualstar CU Mobile Banking
Kitsap Credit Union
Gesa Digital Banking
Verity Credit Union Mobile

 Private Data BECU Business collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics