fix problems on PetPock [iphone]

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—— Run into issues on PetPock? Get help pending when official support gets back to you!

PetPock - Pet for Watch
Info:
company: Magic Goose
: https://dev.to/lifelong/privacy-policy-e8k
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Syncing issue

Inconsistent pet appearance between devices

Fix: Make sure that you are logged into the same account on both devices. This ensures that your pet's data syncs correctly. If you are logged in... ⇲

Syncing with Apple Watch is slow

Fix: Ensure that both your iPhone and Apple Watch are updated to the latest software versions. Outdated software can cause syncing issues. OR... ⇲
 
Payments issue

High costs for feeding pets

Fix: Look for in-game options to earn food or resources instead of purchasing them. Many games offer daily rewards or challenges that can help yo... ⇲

High in-app purchase costs

Fix: Set a limit on in-app purchases in your device settings. Go to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store... ⇲
 
Ads issue

Ads are invasive and frequent

Fix: Check if there is an option to purchase an ad-free version of the app. Many apps offer this as a one-time purchase or subscription model.... ⇲
 
Support issue

Lack of tutorial for new users

Fix: Explore the app's settings or help section for any available guides or FAQs. Sometimes, tutorials are not immediately visible but can be fou... ⇲

No clear instructions for pet care

Fix: Look for any help or FAQ sections within the app that may provide guidance on pet care. Sometimes, these resources are not immediately obvio... ⇲
 
Accessibility issue

Accessibility issues for visually impaired users

Fix: Check if the app supports VoiceOver. Go to Settings > Accessibility > VoiceOver and enable it. This may help in navigating the app more easi... ⇲
 
Bugs issue

Game resets and loses pet progress

Fix: Regularly back up your game data if the app provides an option for cloud saving. This can help restore your progress if the game resets unex... ⇲

Some games do not function properly

Fix: Try clearing the app's cache or data if the option is available. This can sometimes resolve issues with games not loading correctly. OR R... ⇲
 
Gameplay issue

Difficulty earning gems

Fix: Participate in daily challenges or events that may offer gems as rewards. Check the app regularly for any special promotions. OR Engage w... ⇲

Limited mini-games and activities

Fix: Check for updates to the app, as developers may add new games and activities over time. Keeping the app updated ensures you have access to t... ⇲

Boring gameplay with limited engagement

Fix: Try to engage with all available features of the app, as sometimes exploring different aspects can enhance the experience. OR Consider ta... ⇲
 
Customization issue

Lack of customization options

Fix: Explore all settings within the app to see if there are hidden customization features. Sometimes, options are not immediately visible. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.6%

Bad experience
8.4%

Neutral
5.0%

~ from our NLP analysis of 261 combined software ratings.

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 Private Data PetPock collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. VIP for Week: $0.99 VIP for Week
  2. VIP for Lifeme: $4.99 VIP for Lifeme
  3. VIP for Year: $9.99 VIP for Year
  4. Gems Pack No. 12: $1.99 Gems Pack No. 12
  5. Gems Pack No. 28: $3.99 Gems Pack No. 28
  6. Gems Pack No. 6: $0.99 Gems Pack No.6
  7. Gems Pack No. 58: $7.99 Gems Pack No. 58
  8. Gems Pack No. 24: $2.99 Gems Pack No.24
  9. Gems Pack No. 88: $12.99 Gems Pack No. 88
  10. Limited Pet: $3.99 Limited Pet