fix problems on Mid-Atlantic FCU [iphone]

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—— Run into issues on Mid-Atlantic FCU? Get help pending when official support gets back to you!

Mid-Atlantic FCU
Info:
company: Mid-Atlantic Federal Credit Union
: https://www.mafcu.org
: www.mafcu.org
Chat with our AI-based Mid-Atlantic FCU Support
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Compatibility issue

Incompatibility with iPhone updates

Fix: 1. Check if the app has been updated to support the latest iOS version. Visit the App Store and look for updates. 2. If the app is not compa... ⇲

Mid-Atlantic FCU does not support savings and credit card features

Fix: 1. Check the app's features list in the help section to confirm what accounts are supported. 2. If savings and credit card features are not... ⇲
 
UI issue

Old expense tracker was easier to use

Fix: 1. Familiarize yourself with the new expense tracker features by exploring the app's help section or user guide. 2. Create a list of the fea... ⇲

Mid-Atlantic FCU interface is not user-friendly

Fix: 1. Explore the app's help section for tips on navigating the interface. 2. Create a list of the features you use most often and familiarize... ⇲
 
Support issue

Poor communication about check deposit limits

Fix: 1. Check the app's FAQ or help section for information on check deposit limits. 2. If the information is not available, consider checking yo... ⇲

Bill pay information is lacking

Fix: 1. Check the app's help section for detailed instructions on how to use the bill pay feature. 2. Review your account settings to ensure that... ⇲

Management does not address user complaints

Fix: 1. Document your complaints and any responses received for your records. 2. Use the app's feedback feature to submit your concerns directly.... ⇲
 
Payments issue

Bill payments inaccessible on iPhone

Fix: 1. Ensure that you are logged into the correct account and that your app is updated. 2. Check if the bill payment feature is available in th... ⇲

Pending transactions take too long to process

Fix: 1. Check your internet connection to ensure it is stable. 2. Review your transaction history to see if there are any patterns or specific tr... ⇲
 
Network issue

Frequent disconnections during mobile check deposits

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Try moving to a dif... ⇲
 
Registration issue

Registration of devices drops occasionally

Fix: 1. Ensure that your app is updated to the latest version. 2. Check your device settings to ensure that the app has the necessary permissions... ⇲
 
Account issue

Checking account does not allow entry of paper checks

Fix: 1. Verify if the app supports mobile check deposits for paper checks. Check the app's help section for guidelines. 2. If not, consider using... ⇲
 
Login issue

Touch ID requires additional clicks to log in

Fix: 1. Check your app settings to ensure that Touch ID is enabled. Go to Settings > Touch ID & Passcode and ensure the app is listed. 2. If it r... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear the app cache by deleting and reinstalling the app. 2. Ensure your iPhone has enough storage space available. Go to Settings > Gene... ⇲
 
Notifications issue

Notifications are lacking

Fix: 1. Check your notification settings in the app. Go to Settings > Notifications and ensure that notifications for the app are enabled. 2. Rev... ⇲
 
Loading issue

Terms and conditions page is unresponsive

Fix: 1. Try accessing the terms and conditions page from a different device or web browser. 2. Clear the app cache by deleting and reinstalling t... ⇲
 
Messages issue

Too many steps to delete multiple messages

Fix: 1. Review the app's help section for any shortcuts or tips on managing messages. 2. If available, use the 'Select All' feature to delete mul... ⇲
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 what users are saying
Good experience
87.1%

Bad experience
8.6%

Neutral
4.3%

~ from our NLP analysis of 580 combined software ratings.

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 Private Data Mid-Atlantic FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics