—— Run into issues on VPN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you are prompted to purchase after the trial, check if you have completed the trial period. You can verify this by going to the app setti... ⇲
Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'not spam' to ensure fu... ⇲
Fix: Try switching to a different basic server within the app. Sometimes, specific servers may be down or overloaded. Look for a list of availabl... ⇲
Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. An outdated... ⇲
Fix: Change the VPN protocol in the app settings. Some protocols are more stable than others, and switching may help maintain a consistent connec... ⇲
Fix: Check if the app has a list of supported countries and ensure that the country you are trying to connect to is available. Some countries may... ⇲
Fix: If the app has an option to upgrade to a premium version, consider doing so to remove ads. This is often a common feature in free apps. OR... ⇲
Fix: If the lifetime subscription is no longer available, consider the monthly or yearly subscription options. Calculate the total cost over time... ⇲
Fix: If the app does not offer a free service, consider looking for alternative VPNs that do provide free options. Research and compare features... ⇲
Fix: Check your subscription settings in the app store (App Store > Profile > Subscriptions) to see if you can manage or cancel the subscription.... ⇲
Fix: Go to the App Store, tap on your profile icon, select 'Subscriptions,' and find the VPN app. From there, you should be able to cancel your s... ⇲
Fix: Check if the app has a list of available locations and ensure that the US server is not temporarily down. Sometimes, specific locations may... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Try connecting to a different server within the app. Some servers may be less congested and provide faster speeds. Look for servers labeled... ⇲
Fix: Ensure that you are entering the correct email address. If you have multiple email accounts, try using a different one to register. OR If... ⇲
Fix: Look for a help or FAQ section within the app that may provide answers to common issues. Many apps have self-help resources that can assist... ⇲