fix problems on Red Rover K12 [iphone]

—— Run into issues on Red Rover K12? Get help pending when official support gets back to you!

Red Rover K12

Info:

company: Red Rover Technologies, LLC

: https://help.redroverk12.com

: www.redroverk12.com

Chat with our AI-based Red Rover K12 Support

🛠️ Common Red Rover K12 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications are delayed

Fix: Check your device's notification settings. Go to 'Settings' > 'Notifications' > 'Red Rover K12' and ensure that notifications are allowed an... ⇲

Jobs disappear before acceptance

Fix: Try logging out of the app and then logging back in. This can refresh your session and may help in displaying available jobs correctly. OR... ⇲

Syncing issue

Red Rover K12 does not refresh in real time

Fix: Manually refresh the app by pulling down on the job list screen. This action often triggers a refresh of the content. OR Check for app up... ⇲

No manual refresh feature

Fix: Try pulling down on the job list screen to see if this triggers a refresh. This is a common gesture in many apps to refresh content. OR I... ⇲

Settings issue

Difficulty in setting non-work days

Fix: Navigate to the calendar settings within the app. Look for an option to mark days as unavailable or non-work days. If this feature is not in... ⇲

Notifications issue

Inconsistent job notifications

Fix: Ensure that your notification settings are correctly configured in the app and on your device. Check both the app settings and the device se... ⇲

Excessive notifications for hidden schools

Fix: Check your notification settings in the app and adjust them to limit notifications from hidden schools. Look for options to customize which... ⇲

Customization issue

Limited filtering options for job preferences

Fix: Explore the settings or preferences section of the app to see if there are any hidden options for filtering jobs. Sometimes, these settings... ⇲

Inability to block specific days on calendar

Fix: Check the calendar settings in the app for any options to mark specific days as unavailable. If this feature is not available, consider usin... ⇲

Lack of detailed job descriptions

Fix: Check if there is an option to view more details about a job by tapping on it. Sometimes, additional information is available in a separate... ⇲

Freezing issue

Red Rover K12 freezes or glitches

Fix: Close the app completely and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it. O... ⇲

Audio issue

Poor sound quality for notifications

Fix: Check your device's sound settings. Go to 'Settings' > 'Sounds & Haptics' and ensure that the volume is turned up and that the correct notif... ⇲

Slow issue

Slow loading of new assignments

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa to see if it improves loading t... ⇲

UI issue

Issues with touch selection not registering

Fix: Clean your device's screen to ensure there are no obstructions affecting touch sensitivity. Sometimes, dirt or oil can interfere with touch... ⇲

Problems with user login and access

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Compatibility issue

Incompatibility with iPads

Fix: If the app is not optimized for iPads, try using it in compatibility mode. You can do this by opening the app on your iPad and selecting the... ⇲