fix problems on CU Hawaii [iphone]

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—— Run into issues on CU Hawaii ? Get help pending when official support gets back to you!

CU Hawaii Mobile for iPhone
Info:
company: CU Hawaii Federal Credit Union
: https://www.cuhawaii.com/contact/contact-us.html
Chat with our AI-based CU Hawaii Support
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Loading issue

loading screen takes too long

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have at least 1GB free. If n... ⇲
 
Bugs issue

CU Hawaii is buggy and unreliable

Fix: 1. Make sure the app is updated to the latest version. Go to the App Store, search for CU Hawaii Mobile, and tap 'Update' if available. 2.... ⇲

mobile deposit randomly stops working

Fix: 1. Ensure you have a stable internet connection when attempting to make a deposit. 2. Check if the app has permission to access your camera... ⇲
 
Slow issue

slow to open

Fix: 1. Check for any pending updates for the app and your iOS version. Keeping both updated can improve performance. 2. Disable any unnecessary... ⇲
 
Login issue

Face ID takes too long to activate

Fix: 1. Ensure that your Face ID settings are correctly configured. Go to Settings > Face ID & Passcode and check that Face ID is set up for the... ⇲

requires password entry every time

Fix: 1. Check if the app has a 'Remember Me' or 'Stay Logged In' option during login and enable it. 2. Ensure that your device settings allow th... ⇲

error messages during login

Fix: 1. Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct password. 2. Cle... ⇲
 
Crashes issue

CU Hawaii doesn't open at all

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for app updates in the App Store and install any available updates. 3. If... ⇲

CU Hawaii crashes or fails to load

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure the app is updated to the latest version by checking the App Store. 3. If... ⇲
 
Network issue

CU Hawaii times out frequently

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app cache by uninst... ⇲
 
Payments issue

check deposit issues

Fix: 1. Ensure that you are following the correct procedure for mobile deposits, including taking clear pictures of the check. 2. Check if the a... ⇲

difficulties with remote deposit

Fix: 1. Ensure you are following the correct steps for remote deposit, including taking clear images of the check. 2. Check if the app has permi... ⇲
 
Compatibility issue

CU Hawaii is faster on laptop

Fix: 1. If you find the app slow, consider using the web version on your laptop for tasks that require speed. 2. Ensure your iPhone has enough s... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Regularly update the app and your iOS version to ensure optimal performance. 2. Clear the app cache by uninstalling and reinstalling the... ⇲
 
UI issue

CU Hawaii is not user-friendly on iPhone

Fix: 1. Familiarize yourself with the app's layout and features by exploring the menus and settings. 2. Look for any tutorials or help sections... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
4.3%

Neutral
3.7%

~ from our NLP analysis of 1,601 combined software ratings.

 Switch to these Alternatives:
HFS Federal Credit Union
Big Island FCU
HFS Cards
Hawaii Community FCU Mobile
Hawaii First FCU Mobile
Hawaii FCU Mobile Banking
Hawaii County Emp FCU
BOH Mobile Banking
HawaiiUSA FCU Mobile Banking
Hawaii National Bank

 Private Data CU Hawaii collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics