fix problems on Red Movilidad [iphone]

—— Run into issues on Red Movilidad? Get help pending when official support gets back to you!

Red Movilidad

Info:

company: Directorio de Transporte Público Metropolitano

: http://www.red.cl/acerca-de-red/contacto-red

Chat with our AI-based Red Movilidad Support

🛠️ Common Red Movilidad Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No mantiene la sesión y requiere login constante

Fix: 1. Check for app updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if Red Movilidad has an upda... ⇲

No actualiza en tiempo real los desvíos

Fix: 1. Enable location services: Go to Settings > Privacy & Security > Location Services. Ensure that Location Services are turned on for Red Mo... ⇲

Payments issue

No se puede activar la carga con NFC en iPhone

Fix: 1. Check NFC settings: Go to Settings > NFC and ensure that NFC is enabled on your iPhone. If it is already enabled, try toggling it off and... ⇲

No muestra el nuevo cargo tras ingresar dinero

Fix: 1. Refresh the app: Close and reopen Red Movilidad to refresh the data. This can help in displaying the latest transactions. 2. Check your i... ⇲

Bugs issue

Códigos de escaneo dan error en la micro

Fix: 1. Ensure proper lighting: Make sure the QR code is well-lit and not obstructed. Poor lighting can cause scanning errors. 2. Clean the camer... ⇲

Códigos QR generan errores como 1805

Fix: 1. Check for app updates: Ensure you are using the latest version of Red Movilidad, as updates may fix known bugs related to QR code scannin... ⇲

Support issue

Soporte no proporciona ayuda efectiva

Fix: 1. Check FAQs and Help sections: Often, apps have a built-in help section or FAQs that can provide solutions to common issues. Look for this... ⇲

Compatibility issue

Funcionalidad limitada en comparación con la versión de Android

Fix: 1. Explore all app features: Make sure you are familiar with all the features available in the iPhone version. Sometimes, features may be pr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

76.5%

Good experience

17.6%

Neutral

5.9%

~ from our NLP analysis of 17 combined software ratings.

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Private Data Red Movilidad collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics