—— Run into issues on Mars Hydro? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's Bluetooth is turned on and that the app has permission to access Bluetooth. Go to Settings > Privacy > Bluetooth a... ⇲
Fix: Double-check the time zone settings in the app. Go to Settings within the app and ensure that the time zone matches your local time. If the... ⇲
Fix: Recreate the scenes from scratch. Sometimes, existing scenes may become corrupted. Delete the problematic scene and create a new one, ensuri... ⇲
Fix: Verify that your location settings are correct in the app. Go to Settings and ensure that the app has permission to access your location. If... ⇲
Fix: Make sure that your phone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can i... ⇲
Fix: Check the power supply to the lights. Ensure that they are plugged in and functioning properly. If the lights are not responding, try turnin... ⇲
Fix: Ensure that your phone's Bluetooth and Wi-Fi are both enabled before opening the app. This can help speed up the connection process. Additio... ⇲
Fix: Clear the app's cache to resolve glitches. Go to Settings > General > iPhone Storage, find Mars Hydro, and select 'Offload App.' This will r... ⇲
Fix: Double-check the information you are entering during sign-up. Ensure that your email address is valid and that you are using a strong passwo... ⇲
Fix: Utilize the app's FAQ or help section for common issues. Often, you can find solutions to problems without needing to contact support. Look... ⇲
Fix: Look for online tutorials or user guides that may provide additional context on how to use the app effectively. YouTube and forums can be gr... ⇲
Fix: Regularly back up your settings if the app allows it. Check if there is an option to export or save your settings externally. This way, if t... ⇲
Fix: Check the compatibility list on the app's page in the App Store or the manufacturer's website to ensure your device is supported. If it is n... ⇲
Fix: Review the app's features and settings to see if there are any hidden options that may not be immediately apparent. Sometimes, features are... ⇲
Fix: Regularly clear the app's cache and data to improve performance. Go to Settings > General > iPhone Storage, find Mars Hydro, and select 'Off... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check if you are running low on sp... ⇲