fix problems on HAVEN [iphone]

—— Run into issues on HAVEN? Get help pending when official support gets back to you!

HAVEN - Preventative Security

Info:

company: Haven Lock, Inc.

: https://havenlock.com/pages/faq

: havenlock.com

Chat with our AI-based HAVEN Support

🛠️ Common HAVEN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited flexibility in functionality

Fix: Explore the app settings to see if there are any customizable options available. Look for sections like 'Preferences' or 'Settings' where yo... ⇲

No integration with Apple HomeKit

Fix: Consider using a third-party home automation hub that supports both HAVEN and Apple HomeKit. This can act as a bridge between the two system... ⇲

Settings issue

No scheduling options for locking/unlocking

Fix: Manually set reminders on your phone to lock/unlock the door at specific times. Use the built-in Reminders app or any task management app to... ⇲

Account issue

Guest e-key function requires account creation

Fix: Inform your guests in advance about the need for account creation. Provide them with a step-by-step guide on how to create an account and us... ⇲

Downloads issue

Guests must download the app to use e-key

Fix: Communicate with your guests beforehand to ensure they are prepared to download the app. You can provide them with a link to the app store a... ⇲

Bugs issue

HAVEN does not work consistently

Fix: Ensure that your iPhone is running the latest version of iOS and that the HAVEN app is also updated. Sometimes, compatibility issues can cau... ⇲

Installation issue

Difficult initial setup

Fix: Follow the official setup guide provided by HAVEN carefully. If available, watch tutorial videos that can visually guide you through the set... ⇲

Compatibility issue

No Apple Watch integration

Fix: Check if there are any third-party apps available that can provide notifications or controls for HAVEN on your Apple Watch. Some apps can ac... ⇲

No Siri integration

Fix: Explore the possibility of using Siri Shortcuts to create custom voice commands that can trigger actions within the HAVEN app, if the app su... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

3.0%

Neutral

1.4%

~ from our NLP analysis of 367 combined software ratings.

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Private Data HAVEN collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness