fix problems on CheckPoints #1 Rewards App [iphone]

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—— Run into issues on CheckPoints #1 Rewards App? Get help pending when official support gets back to you!

CheckPoints #1 Rewards App
Info:
company: inMarket Media, LLC
: https://support.checkpoints.com
: www.checkpoints.com
Chat with our AI-based CheckPoints #1 Rewards App Support
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Bugs issue

Duplicate receipt errors

Fix: 1. Check Receipt History: Before scanning a receipt, check your receipt history in the app to ensure you haven't already submitted it. This... ⇲

Daily check-ins not functioning

Fix: 1. Ensure App is Updated: Make sure you have the latest version of the app installed, as updates may fix bugs related to daily check-ins. 2.... ⇲

Inaccurate receipt recognition

Fix: 1. Ensure Clear Scans: Make sure the receipts are scanned in good lighting and are not crumpled or folded, as this can affect recognition ac... ⇲

Inconsistent check-in functionality

Fix: 1. Check Location Settings: Ensure that location services are enabled for the app, as this can affect check-in functionality. 2. Try Differe... ⇲
 
Support issue

Slow response from customer support

Fix: 1. Use In-App Support: Access the support section within the app for FAQs and troubleshooting tips that may resolve your issue without needi... ⇲
 
Payments issue

Gift card redemption issues

Fix: 1. Verify Redemption Process: Double-check the steps for redeeming gift cards in the app. Ensure you are following the correct procedure as... ⇲

Long wait times for gift card delivery

Fix: 1. Check Delivery Times: Review the app's guidelines for expected delivery times for gift cards to set realistic expectations. 2. Monitor Em... ⇲
 
Location issue

Location services inconsistent

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled for CheckPoints and set... ⇲
 
Customization issue

Limited items available for scanning

Fix: 1. Check for Updates: Regularly check the app for updates that may add new items to the scanning list. 2. Explore Different Stores: Visit di... ⇲

Limited earning opportunities

Fix: 1. Explore All Features: Make sure you are utilizing all features of the app, including surveys, check-ins, and scanning, to maximize your e... ⇲
 
Updates issue

Survey rewards changed without notice

Fix: 1. Review Survey Terms: Check the terms and conditions of the surveys in the app to understand any changes that may have occurred. 2. Partic... ⇲

Frequent app updates causing new issues

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and disable automatic updates to control when you update the app, allowing you to w... ⇲
 
Account issue

Inability to change account information

Fix: 1. Access Account Settings: Go to the account settings within the app and look for options to edit your information. If the option is not av... ⇲
 
Ads issue

Videos and ads not crediting points

Fix: 1. Ensure Proper Viewing: Make sure you watch the entire video or ad as required by the app to receive points. Some apps require full engage... ⇲
 
Glitches issue

Glitches with debit card linking

Fix: 1. Check Card Compatibility: Ensure that your debit card is compatible with the app. Some cards may not be accepted due to restrictions. 2.... ⇲
 
Loading issue

CheckPoints #1 Rewards App times out during scans

Fix: 1. Ensure Good Lighting: Make sure you are scanning receipts in a well-lit area to improve recognition and reduce timeouts. 2. Hold Steady:... ⇲
 
UI issue

Poor user interface experience

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to become familiar with its layout and features, which may improv... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.7%

Bad experience
19.3%

Neutral
8.0%

~ from our NLP analysis of 4,113 combined software ratings.

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 Private Data CheckPoints #1 Rewards App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics