—— Run into issues on Бери заряд? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To delete card data from the app, navigate to the 'Account' or 'Payment Methods' section in the app settings. Look for an option that says '... ⇲
Fix: First, check if the power bank station is properly connected to a power source. If it is, try using a different power bank from the same sta... ⇲
Fix: To improve your chances of receiving a timely response from customer support, ensure that you are using the official support channels provid... ⇲
Fix: If you have made a payment but did not receive a power bank, first check your transaction history in the app to confirm that the payment was... ⇲
Fix: If you notice that money has been deducted without receiving a service, first check your transaction history in the app to confirm the charg... ⇲
Fix: To address subscription issues, first check the 'Subscription' or 'Billing' section in the app settings. Review your current subscription pl... ⇲
Fix: If you are waiting for a refund that has not been processed, check the app for a 'Refunds' or 'Transaction History' section to see the statu... ⇲
Fix: If you are experiencing constant deductions after a single use, first check your subscription status in the app settings. Ensure that you ar... ⇲
Fix: To improve your experience with app navigation, familiarize yourself with the layout by exploring each section of the app. Look for a tutori... ⇲
Fix: To improve geolocation accuracy, ensure that your device's location services are enabled for the app. Go to your device's settings, find the... ⇲
Fix: If the app crashes during registration, first ensure that you have the latest version of the app installed. Check the App Store for any avai... ⇲
Fix: If a power bank is not available at a designated location, check the app for real-time availability updates. Sometimes, power banks may be t... ⇲
Fix: To verify rental fees, check the app's 'Pricing' or 'Rental Fees' section for the most current information. If you find discrepancies, take... ⇲