fix problems on MOBI Plus [iphone]

—— Run into issues on MOBI Plus? Get help pending when official support gets back to you!

MOBI Plus

Info:

company: MOBI Technologies, Inc.

: https://www.getmobi.com/

Chat with our AI-based MOBI Plus Support

🛠️ Common MOBI Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Camera does not adjust frame well

Fix: Ensure that the camera lens is clean. Use a microfiber cloth to gently wipe the lens to remove any smudges or dirt that may be affecting the... ⇲

Sound quality is poor

Fix: Check the microphone settings within the app. Make sure that the app has permission to access the microphone and that the input volume is se... ⇲

Screen issue

Screen goes black periodically

Fix: Restart the app. Close the app completely by swiping it away in the app switcher and then reopen it. This can resolve temporary glitches tha... ⇲

Bugs issue

MOBI Plus only works for a few weeks

Fix: Clear the app's cache and data. Go to your iPhone settings, find MOBI Plus, and look for options to clear cache or reset the app. This can h... ⇲

Camera issue

Camera fails to connect after a while

Fix: Check your internet connection. Ensure that your iPhone is connected to a stable Wi-Fi or cellular network, as a poor connection can cause t... ⇲

One camera view is fuzzy

Fix: Adjust the focus manually if the app allows it. Tap on the screen where the camera view is fuzzy to see if it can refocus on that area. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.5%

Neutral

5.2%

Bad experience

1.3%

~ from our NLP analysis of 754 combined software ratings.

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Private Data MOBI Plus collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics