fix problems on ToonSquid [iphone]

—— Run into issues on ToonSquid? Get help pending when official support gets back to you!

ToonSquid

Info:

company: Keiwan Donyagard

: https://toonsquid.com/support/

: toonsquid.com

Chat with our AI-based ToonSquid Support

🛠️ Common ToonSquid Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ToonSquid freezes during use

Fix: 1. Close other applications running in the background to free up system resources. 2. Restart the app by double-tapping the home button and... ⇲

Lag when project size increases

Fix: 1. Reduce the size of your project by splitting it into smaller segments. This can help manage memory usage. 2. Lower the resolution of your... ⇲

Bugs issue

Inability to copy and paste multiple frames

Fix: 1. Try selecting frames one at a time and copy-pasting them individually. 2. Use the 'Duplicate' function if available, which may allow you... ⇲

Importing images results in pixelation

Fix: 1. Ensure that the images you are importing are of high resolution. Use images that are at least the same resolution as your canvas. 2. Chec... ⇲

Transform tool bugs causing line disappearance

Fix: 1. Ensure that you are not transforming layers that are hidden or locked. 2. Try restarting the app to see if the issue resolves itself. O... ⇲

Inability to merge animation layers

Fix: 1. Check if there is a 'Flatten' or 'Merge' option in the layer settings. 2. Try exporting the layers as a single image and re-importing the... ⇲

Hierarchy tool distorts images

Fix: 1. Ensure that you are using the hierarchy tool correctly by following the app's guidelines. 2. Restart the app to see if the distortion res... ⇲

Crashes issue

Low memory warnings leading to crashes

Fix: 1. Free up space on your iPhone by deleting unused apps, photos, or videos. Go to Settings > General > iPhone Storage to see what can be rem... ⇲

Glitches issue

Glitches in the timeline

Fix: 1. Try restarting the app to see if the glitches resolve themselves. 2. Ensure that you are using the latest version of the app, as updates... ⇲

Settings issue

Opacity settings change unexpectedly

Fix: 1. Check if you are accidentally touching the opacity slider while working. 2. Reset the opacity settings by selecting the layer and adjusti... ⇲

Inability to lock brush settings

Fix: 1. Check the settings menu for any options related to locking brush settings. 2. If available, create a custom brush preset that retains you... ⇲

No option to adjust entire layer opacity

Fix: 1. Adjust the opacity of individual elements within the layer instead. 2. Create a new layer above the existing one and adjust its opacity t... ⇲

Customization issue

Inability to draw outside the frame with raster brushes

Fix: 1. Use the 'Canvas Size' option to increase the drawing area if available. 2. Consider creating a larger canvas initially to accommodate you... ⇲

Limited drawing space outside original canvas

Fix: 1. Increase the canvas size in the settings to allow for more drawing space. 2. Use the 'Canvas Size' tool to adjust the dimensions of your... ⇲

No left-handed interface option

Fix: 1. Adjust your grip on the device to accommodate right-handed settings. 2. Use a stylus that allows for better control with your left hand.... ⇲

Selection tool lacks wand feature

Fix: 1. Use the lasso tool or marquee selection as alternatives for selecting areas. 2. Adjust the selection tool settings to improve its effecti... ⇲

Inability to rotate selected lines

Fix: 1. Use the transform tool to rotate the entire layer instead of just selected lines. 2. Try duplicating the lines to a new layer and then ro... ⇲

UI issue

Difficulty with lasso tool selection

Fix: 1. Adjust the sensitivity settings of the lasso tool if available. 2. Zoom in on the area you want to select to make it easier to use the la... ⇲

Zooming issues causing accidental drawing

Fix: 1. Use a stylus with a precision tip to reduce accidental touches while zooming. 2. Adjust the zoom settings to a level that allows for bett... ⇲

Audio issue

Audio issues after exporting

Fix: 1. Check the audio settings in ToonSquid before exporting to ensure they are set correctly. 2. Try exporting the project again, ensuring tha... ⇲

Uploads issue

No batch import for multiple PNG files

Fix: 1. Import images one at a time, ensuring each is correctly placed before moving to the next. 2. Use a file management app to combine multipl... ⇲