fix problems on Dragonfly Damselfly ID App [iphone]

—— Run into issues on Dragonfly Damselfly ID App? Get help pending when official support gets back to you!

Dragonfly Damselfly ID App

Info:

company: Birds In The Hand, LLC

: http://bith.zendesk.com

: www.birdseyebirding.com

Chat with our AI-based Dragonfly Damselfly ID App Support

🛠️ Common Dragonfly Damselfly ID App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dragonfly Damselfly ID App crashes when selecting range option

Fix: 1. Restart the app: Close the Dragonfly Damselfly ID App completely and reopen it. This can clear temporary glitches that may cause crashes.... ⇲

Map filter does not provide native species information

Fix: 1. Check app settings: Go to the settings within the app and ensure that the option to display native species is enabled. Sometimes, this fe... ⇲

Freezing issue

Dragonfly Damselfly ID App often freezes and requires reinstallation

Fix: 1. Free up storage: Check your iPhone's storage and delete unnecessary files or apps to ensure there is enough space for the Dragonfly Damse... ⇲

Uploads issue

Cannot submit observations without linking to a species

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may change how observations are submitted. 2. Use... ⇲

Features issue

Lacks photo submission feature for identification

Fix: 1. Use alternative methods: While the app may not support photo submissions, consider using email or social media groups dedicated to dragon... ⇲

Inability to view records by specific location

Fix: 1. Use the search function: If available, use the search feature within the app to filter records by location. 2. Check app settings: Look f... ⇲

UI issue

User interface is awkward

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding the navigation can m... ⇲

Syncing issue

Sync issues with OdonataCentral

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection, as sync issues can often be caused by co... ⇲

Updates issue

Limited functionality after major update

Fix: 1. Explore new features: After a major update, take time to explore the app to understand any new features or changes that may have been int... ⇲

Account issue

Password recovery feature does not work

Fix: 1. Check your email: Ensure that you are checking the correct email account for the password recovery email, and check your spam/junk folder... ⇲