fix problems on FKCB [iphone]

—— Run into issues on FKCB ? Get help pending when official support gets back to you!

FKCB Mobile App

Info:

company: First Keystone Community Bank

: https://www.fkc.bank/about-us/contact-us.html

Chat with our AI-based FKCB Support

🛠️ Common FKCB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FKCB causes inconvenience by shutting down access

Fix: Check for any app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if FKCB Mo... ⇲

Less features than previous version

Fix: Explore the app settings to see if there are any options to enable features that may be hidden or turned off by default. Look for a 'Setting... ⇲

UI issue

Inability to view cards

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR Log... ⇲

Features issue

No spending analysis feature

Fix: Look for any updates or announcements from the app regarding the spending analysis feature. Sometimes features are temporarily removed for u... ⇲

Bugs issue

FKCB does not work properly

Fix: Clear the app's cache by deleting and reinstalling the app. Press and hold the app icon until it jiggles, tap the 'X' to delete it, then rei... ⇲

Payments issue

Late fees incurred due to app issues

Fix: Keep a record of the issues you faced and the dates they occurred. This documentation can be useful for disputing late fees with your financ... ⇲

Updates issue

New app launched at poor timing

Fix: Provide feedback through the app's feedback feature or social media channels to express your concerns about the timing of the launch. This c... ⇲

Login issues

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are entering the correct email and password com... ⇲

Changed passwords that do not work

Fix: Use the 'Forgot Password?' feature to reset your password again. Make sure to check your email for the reset link and follow the instruction... ⇲

Account issue

User information not found in system

Fix: Ensure that you are using the correct email address associated with your account. If you have multiple email addresses, try logging in with... ⇲

Account locking due to login failures

Fix: Wait for a period (usually 15-30 minutes) before trying to log in again, as many systems temporarily lock accounts after multiple failed att... ⇲

No response to username request

Fix: Check your spam or junk email folder for any responses regarding your username request, as sometimes emails can be misdirected. OR Try us... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

81.8%

Good experience

9.1%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

Switch to these Alternatives:

Keystone Bank Mobile Banking

Journey Bank

Service 1st Mobile Banking

ESSA Mobile Banking

Luzerne Bank

MC Federal Credit Union

PALCO Federal Credit Union

CVFCU Mobile Banking

NE PA Mobile

First Northern Bank & Trust Co

Private Data FKCB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data