fix problems on Firespot [iphone]

—— Run into issues on Firespot? Get help pending when official support gets back to you!

Firespot: Wildfire app

Info:

company: Rayner Software LLC

: https://www.raynersw.com/support

: www.firespotapp.com

Chat with our AI-based Firespot Support

🛠️ Common Firespot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

incomplete legend

Fix: Check the app settings to see if there is an option to enable or view the complete legend. Sometimes, legends can be toggled on or off in th... ⇲

alerts for extinguished fires

Fix: Go to the app settings and check the alert preferences. Ensure that the alerts are set to notify you only for active fires. If the app allow... ⇲

Notifications issue

alerts do not work in selected area

Fix: Verify that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and ensure that Firespot... ⇲

inability to set alerts

Fix: Navigate to the settings within the app and look for the alerts section. Ensure that you have selected the correct parameters for the alerts... ⇲

Data issue

satellite data not showing fire size

Fix: Ensure that you have a stable internet connection, as satellite data may not load properly on weak connections. Try switching between Wi-Fi... ⇲

data suspect and outdated

Fix: Check for any updates to the app that may include newer data. Go to the App Store and see if an update is available. OR If the data appea... ⇲

Crashes issue

Firespot crashes on startup

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Firespot app off the sc... ⇲

Firespot won't open

Fix: Check for any available updates for the app in the App Store. Sometimes, bugs are fixed in newer versions, and updating can resolve the issu... ⇲

Permissions issue

location access issues

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Firespot is set to 'While... ⇲

Slow issue

slow data population

Fix: Ensure you have a strong internet connection. If you're on Wi-Fi, try moving closer to the router or switching to cellular data to see if th... ⇲

UI issue

poor user experience

Fix: Explore the app settings to customize your experience. Sometimes, adjusting settings can improve usability, such as changing map views or no... ⇲

Payments issue

expensive subscription

Fix: Review the subscription options in the app to see if there are different tiers or plans that may better fit your budget. Sometimes, apps off... ⇲