fix problems on City Of Hope [iphone]

—— Run into issues on City Of Hope? Get help pending when official support gets back to you!

City of Hope

Info:

company: City of Hope

: https://www.cityofhope.org/patients/for-patients-and-visitors/online-services/mycityofhope-faqs

: www.cityofhope.org

Chat with our AI-based City of Hope Support

🛠️ Common City of Hope Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

City of Hope stopped working after 8 weeks

Fix: Try uninstalling and reinstalling the app. To do this, press and hold the app icon until it wiggles, then tap the 'X' to delete it. Go to th... ⇲

No way to report a problem

Fix: Use the app's feedback feature if available. Look for a 'Help' or 'Feedback' section within the app settings. If this is not available, cons... ⇲

Crashes issue

City of Hope closes instantly on older iPhones

Fix: Check if your iPhone's iOS is up to date. Go to Settings > General > Software Update. If an update is available, download and install it, as... ⇲

UI issue

Redundant check-in process

Fix: Check if there are any settings within the app that allow you to streamline the check-in process. Look for options related to check-in prefe... ⇲

Bugs issue

Doctor's orders sent to wrong lab

Fix: Double-check the lab information entered in the app. Go to the section where you manage your doctor's orders and ensure that the correct lab... ⇲

Notifications issue

Bombarding texts and emails for check-in

Fix: Adjust your notification settings within the app. Go to Settings > Notifications and look for 'City of Hope'. You can customize how often yo... ⇲

Support issue

No support for app issues

Fix: Utilize online forums or community support groups related to City of Hope. Other users may have experienced similar issues and can provide s... ⇲

Compatibility issue