fix problems on GoCOS! [iphone]

—— Run into issues on GoCOS!? Get help pending when official support gets back to you!

GoCOS!

Info:

company: City of Colorado Springs

: http://www.publicstuff.com/faq

: www.publicstuff.com

Chat with our AI-based GoCOS! Support

🛠️ Common GoCOS! Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

awkward to use

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Create a checklist of the main features you need to... ⇲

requires multiple layers to navigate

Fix: Try to identify the most frequently used features and create shortcuts on your home screen if the app allows it. This can reduce the number... ⇲

Bugs issue

selects incorrect location for reports

Fix: Check your device's location settings to ensure that location services are enabled for GoCOS!. Go to Settings > Privacy > Location Services... ⇲

submission errors

Fix: Before submitting any reports, ensure that all required fields are filled out correctly. Look for any error messages that indicate what migh... ⇲

Account issue

password reset email not sent

Fix: Double-check the email address you are using for the password reset. Ensure there are no typos and that you are checking the correct email a... ⇲

Crashes issue

crashes on login

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for GoCOS!, and check if an update is available. I... ⇲

boots out on opening

Fix: Try uninstalling and then reinstalling the app. This can help resolve any corrupted files that may be causing the app to crash on startup.... ⇲

Compatibility issue

incompatible with current iOS version

Fix: Check if there is an update available for the app that is compatible with your current iOS version. Go to the App Store, search for GoCOS!,... ⇲

UI issue

poorly designed

Fix: Take notes on specific design elements that you find difficult to use. This can help you articulate your experience better and find workarou... ⇲

cumbersome interface

Fix: Identify the most important features you need and focus on those. Create a simple guide for yourself that outlines how to access these featu... ⇲

Registration issue

username and email validation issues

Fix: Ensure that you are entering your username and email in the correct format. Check for any specific requirements such as character limits or... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

70.0%

Good experience

26.7%

Neutral

3.3%

~ from our NLP analysis of 30 combined software ratings.

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Private Data GoCOS! collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics