fix problems on DroneVR [iphone]

​

—— Run into issues on DroneVR? Get help pending when official support gets back to you!

DroneVR - FPV for DJI drones
Info:
company: Appologics UG (haftungsbeschrankt)
: http://appologics.com/dronevr
: appologics.com
Chat with our AI-based DroneVR Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Limited DJI controls/settings

Fix: Familiarize yourself with the available controls in the app. Check the user manual or help section for a list of supported features. If cert... ⇲

Lights turned off permanently

Fix: Check the app settings to see if there is an option to turn the lights back on. If not, try restarting the drone and the app to reset the se... ⇲
 
Network issue

Connection issues with Mavic Air 2

Fix: Ensure that both the DroneVR app and the Mavic Air 2 firmware are updated to the latest versions. Restart both the drone and your iPhone, th... ⇲

Failed connection during trial

Fix: Ensure that your iPhone's Bluetooth and Wi-Fi are enabled and that you are within range of the drone. Restart both the drone and your iPhone... ⇲

Tricky initial connection

Fix: Follow the connection guide provided in the app carefully. Ensure that you are following the steps in the correct order, starting with power... ⇲
 
Glitches issue

DroneVR glitches with DJI Gly app

Fix: Make sure both apps are updated to their latest versions. If glitches occur, try closing both apps completely and restarting your iPhone bef... ⇲
 
Freezing issue

Screen freezes when taking photos/videos

Fix: Check your iPhone's storage space. If it's low, free up some space by deleting unnecessary files or apps. Restart the app after clearing spa... ⇲
 
UI issue

Misleading VR terminology

Fix: Review the app's documentation or help section to clarify the features and capabilities of the VR mode. If you find discrepancies, consider... ⇲

No visual reference in VR mode

Fix: Check the app settings to ensure that the VR mode is configured correctly. Look for options related to visual references or overlays. OR... ⇲
 
Video issue

No video feed for Mavic 2 Zoom

Fix: Check the connection settings in the app to ensure that the Mavic 2 Zoom is selected as the active drone. Restart the app and the drone to r... ⇲
 
Updates issue

Trial period too short

Fix: Consider using the app intensively during the trial period to evaluate its features. Take notes on what you like and dislike to help make a... ⇲
 
Compatibility issue

No support for newer drones

Fix: Check the app's update logs or website for any announcements regarding support for newer drones. If support is not available, consider using... ⇲
 
Payments issue

Paid users forced to repurchase

Fix: Review the app's terms of service to understand the licensing model. If you believe you should have access to certain features, check your a... ⇲

Need to pay for different drones

Fix: Review the app's pricing structure to understand what features are included with each drone. If you only need specific features, consider wh... ⇲
 
Camera issue

Camera stuck pointing down

Fix: Try manually adjusting the camera angle using the app controls. If that doesn't work, restart the drone and the app to reset the camera posi... ⇲

Cannot recenter camera

Fix: Check the app settings for any options related to camera centering or calibration. If available, follow the instructions to recenter the cam... ⇲
 
Gameplay issue

Inability to take off or control drone

Fix: Ensure that the drone is properly calibrated and that all pre-flight checks are completed. Check the app for any error messages that may ind... ⇲
 
Screen issue

Black screen with DJI Spark

Fix: Check the connection settings in the app to ensure that the DJI Spark is selected. Restart the app and the drone to refresh the connection.... ⇲
 
Support issue

No response from developer

Fix: Check the app's help section for any FAQs or troubleshooting guides that may address your issue. Sometimes, common problems are documented t... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
68.3%

Bad experience
24.4%

Neutral
7.2%

~ from our NLP analysis of 221 combined software ratings.

 Switch to these Alternatives:
VR PRO for SPARK/MAVIC/PHANTOM
Sync for DJI: Go Mobile First
Litchi for DJI Drones
Rainbow for DJI Drones
DroneDeploy Flight App
Map Pilot Pro
Phoenix Air Fly DJI Drones PRO
SkyeBrowse for DJI & Autel
Maven - For DJI Drones
Go Fly for DJI Drones

 Private Data DroneVR collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. DJI Phantom 3 Standard: $8.99 Support for the DJI Phantom 3 Standard is available as In-App purchase. Do you want to purchase support for the DJI Phantom 3 Standard?
  2. DJI Phantom 4: $8.99 Support for the DJI Phantom 4 is available as In-App purchase. Do you want to purchase support for the DJI Phantom 4 ?
  3. DJI Mavic Pro: $8.99 Support for the DJI Mavic Pro is available as In-App purchase. Do you want to purchase support for the DJI Mavic Pro ?
  4. DJI Phantom3 Professional: $8.99 Support for the DJI Phantom 3 Professional is available as In-App purchase. Do you want to purchase support for the DJI Phantom 3 Professional?
  5. DJI Spark: $8.99 Spark support is available as in-app purchase
  6. DJI Phantom3 Advanced: $8.99 Support for the DJI Phantom 3 Advanced is available as In-App purchase. Do you want to purchase support for the DJI Phantom 3 Advanced?
  7. DJI Mavic Air 2: $8.99 Unlock support for the DJI Mavic Air 2 ?
  8. All in one: $17.99 Unlocks all available drones
  9. DJI Mavic Mini: $8.99 Unlock support for the DJI Mavic Mini ?
  10. DJI Phantom 4 Pro: $8.99 Support for the DJI Phantom 4 Pro is available as In-App purchase. Do you want to purchase support for the DJI Phantom 4 Pro ?