fix problems on Proton VPN [iphone]

—— Run into issues on Proton VPN? Get help pending when official support gets back to you!

Proton VPN: Fast & Secure

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company: Proton AG

: https://protonvpn.com/support/

: protonvpn.com

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🛠️ Common Proton VPN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent disconnections

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is stable. You can do this by trying to browse the internet witho... ⇲

Slow connection speeds

Fix: 1. Select a closer server: Open the Proton VPN app and choose a server that is geographically closer to your location. This can help reduce... ⇲

Settings issue

Inability to select specific servers

Fix: 1. Upgrade your account: If you are using a free version, consider upgrading to a paid plan which typically offers access to more servers. C... ⇲

Limited server options for free users

Fix: 1. Explore free server options: Check the Proton VPN app for any available free servers and try connecting to them. You may have to experime... ⇲

No auto-connect feature

Fix: 1. Manually connect: While the app may not have an auto-connect feature, you can set a reminder to connect to the VPN whenever you start usi... ⇲

Battery issue

High battery drain

Fix: 1. Limit background activity: Go to your iPhone's Settings > General > Background App Refresh and disable it for Proton VPN to reduce batter... ⇲

Freezing issue

Proton VPN freezes on iOS 17

Fix: 1. Restart the app: Close the Proton VPN app completely by swiping it away in the app switcher, then reopen it to see if the issue persists.... ⇲

Bugs issue

Kill switch not functioning properly

Fix: 1. Check settings: Go to the Proton VPN app settings and ensure that the kill switch feature is enabled. If it is already enabled, try toggl... ⇲

Network issue

Connection issues after device lock

Fix: 1. Adjust VPN settings: In the Proton VPN app, check if there are settings related to maintaining the connection during device lock and enab... ⇲

Difficulty reconnecting after disconnection

Fix: 1. Restart the app: If you have trouble reconnecting, close the app completely and reopen it to reset the connection process. OR 2. Reboo... ⇲

Inability to access certain websites while connected

Fix: 1. Change server location: Try connecting to a different server location in the Proton VPN app, as some servers may have restrictions on cer... ⇲

Unreliable connection stability

Fix: 1. Test different servers: Experiment with connecting to various servers within the Proton VPN app to find one that offers a more stable con... ⇲

Excessive time to establish a connection

Fix: 1. Choose a less congested server: Open the Proton VPN app and select a server that is less likely to be overloaded, which can help speed up... ⇲

UI issue

Lack of interactive widgets on iOS

Fix: 1. Use the app's main features: While there may not be widgets, familiarize yourself with the app's main features for quick access to settin... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: 1. Update the app: Ensure that Proton VPN is updated to the latest version on all devices to benefit from performance improvements and bug f... ⇲

Limited functionality on newer iOS versions

Fix: 1. Update the app: Make sure you have the latest version of Proton VPN, as developers often release updates to improve compatibility with ne... ⇲

Updates issue

Loss of saved profiles after updates

Fix: 1. Backup profiles: Before updating the app, take screenshots or notes of your saved profiles to recreate them if necessary after the update... ⇲

Support issue

Limited troubleshooting options

Fix: 1. Use the app's help section: Check the Proton VPN app for a help or FAQ section that may provide troubleshooting tips for common issues.... ⇲

Poor customer support response

Fix: 1. Use self-help resources: Explore the Proton VPN website for FAQs, guides, and troubleshooting tips that may resolve your issue without ne... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure that you are using the latest version of Proton VPN, as updates often include bug fixes that can resolve crashes.... ⇲