fix problems on Weill Cornell Medicine [iphone]

​

—— Run into issues on Weill Cornell Medicine? Get help pending when official support gets back to you!

Weill Cornell Medicine
Info:
company: Weill Cornell Medicine
: https://mychart.weill.cornell.edu/mychart/default.asp?mode=stdfile&option=faq
: weillcornell.org
Chat with our AI-based Weill Cornell Medicine Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Difficult login process

Fix: 1. Use the 'Forgot Password' feature: If you are having trouble remembering your password, tap on 'Forgot Password?' on the login screen to... ⇲

Endless loop during login

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the Weill Cornell Medicine app, and tap 'Offload App'. This will clear so... ⇲
 
Features issue

Face recognition feature removed

Fix: 1. Use alternative login methods: If face recognition is not available, use your password to log in. Ensure your password is secure and easy... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation. Take notes on where key features ar... ⇲

Cumbersome e-check-in process

Fix: 1. Prepare in advance: Before your appointment, gather all necessary information (insurance, personal details) to streamline the check-in pr... ⇲

Weill Cornell Medicine not user-friendly

Fix: 1. Explore the app: Spend time navigating through different sections of the app to familiarize yourself with its layout and features. This c... ⇲

No manual escape options for critical processes

Fix: 1. Look for exit options: Explore the app's menus and settings to see if there are any options to cancel or exit processes manually. 2. Rest... ⇲
 
Messages issue

Inconsistent access to messages and results

Fix: 1. Refresh the app: Pull down on the screen to refresh the content. This can help load any new messages or results that may not have appeare... ⇲
 
Compatibility issue

Apple Watch and Fitness tracking portions do not work

Fix: 1. Check compatibility: Ensure that your Apple Watch is updated to the latest watchOS version and that it is properly paired with your iPhon... ⇲
 
Account issue

Password issues

Fix: 1. Reset your password: Use the 'Forgot Password?' link on the login screen to receive a password reset email. Follow the instructions to cr... ⇲
 
Support issue

Lack of tech support

Fix: 1. Utilize online resources: Check the app's FAQ section or help center for common issues and solutions that may address your concerns. 2. J... ⇲
 
Bugs issue

Missed appointments due to app issues

Fix: 1. Set reminders: Use your phone's calendar or reminder app to set alerts for your appointments, ensuring you have a backup notification sys... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
53.1%

Bad experience
46.9%

Neutral
0.0%

~ from our NLP analysis of 32 combined software ratings.

 Switch to these Alternatives:
NYP Connect
MyHSS
MyMSK
MyMountSinai
NYU Langone Health
Capsule Pharmacy
Northwell Health
Summit + CityMD
Columbia Connect App
Alto Pharmacy

 Private Data Weill Cornell Medicine collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics