fix problems on BayPort CU [iphone]

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—— Run into issues on BayPort CU ? Get help pending when official support gets back to you!

BayPort CU Mobile Banking
Info:
company: BayPort Credit Union
: http://www.bayportcu.org
: www.bayportcu.org
Chat with our AI-based BayPort CU Support
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Slow issue

Sluggish performance during late night hours

Fix: Try closing other apps running in the background to free up system resources. Double-click the Home button (or swipe up from the bottom of t... ⇲
 
Payments issue

Delayed check deposit availability

Fix: Ensure that you are following the correct steps for mobile check deposit. Make sure the check is properly endorsed and that you are capturin... ⇲

Limited ability to pay additional principal on loans

Fix: Check if there is an option to make additional payments in the loan section of the app. Sometimes, this feature may be hidden under advanced... ⇲

High fees for money transfers

Fix: Review the fee structure within the app to understand the costs associated with different types of transfers. This can help you choose the m... ⇲
 
Notifications issue

Frequent unsolicited product notifications

Fix: Adjust your notification preferences within the app. Open the BayPort CU Mobile Banking app, go to settings, and look for options related to... ⇲
 
Settings issue

BayPort CU times out too quickly

Fix: Check if there is an option in the app settings to adjust session timeout settings. If available, increase the timeout duration to allow for... ⇲
 
Bugs issue

Inaccurate available balance display

Fix: Refresh the app by pulling down on the transaction list to update the balance. This can help ensure you are viewing the most current informa... ⇲
 
Compatibility issue

Issues with mobile check deposit on newer iPhones

Fix: Ensure that your iPhone's camera is functioning properly, as a clear image is crucial for check deposits. Test the camera in other apps to c... ⇲

Check deposit feature broken since iOS 16

Fix: Ensure that your app is updated to the latest version, as updates may include fixes for compatibility issues with iOS 16. Check the App Stor... ⇲
 
Customization issue

No option to filter cleared checks in transaction history

Fix: Manually review your transaction history and note cleared checks. You can take screenshots or write down the details for your records. OR... ⇲
 
Network issue

Frequent system maintenance or downtime

Fix: Check the bank's website or social media pages for any announcements regarding maintenance schedules. This can help you plan your banking ac... ⇲

Inability to connect to other banks for transfers

Fix: Ensure that you have correctly set up your external bank accounts within the app. Double-check the account numbers and routing information f... ⇲
 
Support issue

No app support contact options

Fix: Look for a help or FAQ section within the app that may provide answers to common questions or issues. OR Visit the BayPort CU website for... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.6%

Neutral
1.7%

~ from our NLP analysis of 8,846 combined software ratings.

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 Private Data BayPort CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data