fix problems on Scrabble [iphone]

—— Run into issues on Scrabble? Get help pending when official support gets back to you!

Scrabble® GO - New Word Game

Info:

company: Scopely, Inc.

: https://scopely.com/customer-support/

: www.scopely.com

Chat with our AI-based Scrabble Support

🛠️ Common Scrabble Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ads disrupt gameplay

Fix: Consider purchasing an ad-free version of the app if available. This option usually provides a smoother gameplay experience without interrup... ⇲

Frequent app freezing

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Gameplay issue

Poor matchmaking system

Fix: Try playing at different times of the day. Player availability can vary, and you may find better matches during peak hours. OR Use the ap... ⇲

Bots masquerading as players

Fix: Play in private matches with friends or known players to avoid bots. This ensures a more authentic gameplay experience. OR If you suspect... ⇲

Unclear scoring history

Fix: Check the app's help section for explanations on scoring. There may be a guide that clarifies how scores are calculated. OR Keep a manual... ⇲

Delayed play time for trophies

Fix: Check your internet connection to ensure it is stable. A poor connection can cause delays in trophy updates. OR Try logging out and back... ⇲

Ads issue

Invasive ads ignoring volume settings

Fix: Check the app's settings for an option to mute ads or reduce their volume. If this option is not available, consider providing feedback thro... ⇲

Installation issue

Complicated setup process

Fix: Follow a step-by-step guide or tutorial available within the app to help navigate the setup process. Look for a 'Help' or 'Tutorial' section... ⇲

UI issue

Excessive animations

Fix: Check the app settings for an option to reduce animations or enable a simpler visual mode. This can help speed up gameplay and reduce distra... ⇲

Confusing user interface

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for a tutorial or help section that explains th... ⇲

Support issue

Lack of customer support

Fix: Utilize the in-app help section or FAQ to find answers to common issues. This can often provide immediate assistance without needing to cont... ⇲

Privacy issue

Privacy concerns with data usage

Fix: Review the app's privacy settings and adjust them to limit data sharing. Go to Settings > Privacy on your iPhone to manage app permissions.... ⇲

Account issue

Difficulty in deleting account

Fix: Look for an account management option within the app settings. There may be a specific section for account deletion or deactivation. OR I... ⇲

Customization issue

Too many unnecessary features

Fix: Focus on the core features you enjoy and ignore the rest. You can customize your gameplay experience by selecting only the modes you prefer.... ⇲

Compatibility issue

Limited access to classic features

Fix: Explore the app's settings to see if there are options to enable classic features or modes. Sometimes these are hidden in menus. OR Consi... ⇲

Payments issue

High subscription cost

Fix: Evaluate the features included in the subscription and determine if they are worth the cost for your gameplay style. You may find that a fre... ⇲

Crashes issue

Frequent crashes during gameplay

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check and free up space if necessary. OR T... ⇲

Bugs issue

Inconsistent word validation

Fix: Familiarize yourself with the app's word list and rules. Check if there is a specific dictionary used for validation in the app's help secti... ⇲

Security issue

Scammers in multiplayer mode

Fix: Only play with friends or known players to avoid scammers. This can be done by creating private games. OR Report any suspicious players t... ⇲

Messages issue

Unresponsive chat function

Fix: Try restarting the app to see if that resolves the issue with the chat function. Sometimes, a simple restart can fix glitches. OR If the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.2%

Bad experience

6.7%

Neutral

4.0%

~ from our NLP analysis of 284,747 combined software ratings.

Switch to these Alternatives:

Word Master - Classic

Classic Words (solo word game)

Snap Cheats for S-Go

Word Yatzy - Fun Word Puzzler

Word Domination

Word Roll - Fun Word Game

Boggle With Friends: Word Game

Classic Words With Friends

Wordzee! - Puzzle Word Game

Word Wars - Word Game

Private Data Scrabble collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- User Content
- Identifiers
- Usage Data
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

265 Gems Pack: $4.99 Get 265 Gems to power your Scrabble play!
Scrabble Club: $7.99 Power your play with Scrabble Club!
550 Gems Pack: $9.99 Get 550 Gems to power your Scrabble play!
150 Gems Pack: $2.99 Get 150 Gems to power your Scrabble play!
Scrabble Club: $4.99 Power your play with Scrabble Club!
Scrabble Deal: $19.99 Power your play with this special offer!
Scrabble Bundle: $0.99 Power your play with this special bundle!
Gem Deal: $2.99 Get 150 Gems to power your play!
Scrabble Bundle: $14.99 Power your play with this special bundle!
1,150 Gems Pack: $19.99 Get 1,150 Gems to power your Scrabble play!