fix problems on KOOK语音 [iphone]

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—— Run into issues on KOOK语音? Get help pending when official support gets back to you!

KOOK语音
Info:
company: Beijing Xiaoyaoyixia Technology Co., Ltd.
: https://www.kaiheila.cn
Chat with our AI-based KOOK语音 Support
   Hello! How can I assist you?  

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Crashes issue

Frequent crashes

Fix: Update the app to the latest version. Go to the App Store, search for KOOK语音, and check if an update is available. Keeping the app updated... ⇲
 
Bugs issue

Bugs and errors

Fix: Check for any available updates for the app. Developers often release patches to fix known bugs. Go to the App Store and update if necessary... ⇲
 
Registration issue

Requires Chinese phone number for registration

Fix: Consider using a virtual phone number service that provides Chinese numbers. Services like Google Voice or other VoIP providers may offer op... ⇲
 
Camera issue

Inability to share screens or cameras

Fix: Check the app settings to ensure that permissions for camera and screen sharing are enabled. Go to Settings > Privacy > Camera and ensure KO... ⇲
 
Network issue

Poor network connectivity

Fix: Switch to a different Wi-Fi network or use mobile data to see if the connectivity improves. Sometimes, the issue may be with the network rat... ⇲

Frequent disconnections

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. A stable connection is crucial for app... ⇲
 
Uploads issue

Limited file size for sharing

Fix: Compress files before sharing. Use a file compression app to reduce the size of your files to meet the app's requirements. OR Split large... ⇲
 
Messages issue

Inconsistent message delivery

Fix: Ensure that you have a stable internet connection. Check your Wi-Fi or mobile data settings to confirm that you are connected properly. OR... ⇲
 
Privacy issue

Mandatory private information for signup

Fix: Review the privacy policy of the app to understand how your information will be used. If you are uncomfortable, consider using a secondary e... ⇲
 
Compatibility issue

Difficulties for overseas users

Fix: Use a VPN service to connect to a server in China. This may help in accessing the app more smoothly and reduce restrictions for overseas use... ⇲
 
Audio issue

Lack of voice functionality without domestic account

Fix: Explore alternative communication apps that offer similar voice functionality without the need for a domestic account, such as WhatsApp or S... ⇲
 
UI issue

Unintuitive user interface

Fix: Familiarize yourself with the app by exploring its features and settings. Take notes on how to navigate the interface more effectively. OR... ⇲
 
Support issue

Limited international support

Fix: Utilize online resources such as forums or social media groups where users share their experiences and solutions related to KOOK语音. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.2%

Bad experience
26.6%

Neutral
2.2%

~ from our NLP analysis of 368 combined software ratings.

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 Private Data KOOK语音 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. 700KOOK币: $1.79 可用户兑换商城中各种道具
  2. 3500KOOK币: $8.49 可用于兑换商城中各种道具
  3. 7000KOOK币: $16.90 可用于兑换商城中各种道具
  4. 单月加持: $3.99 1个月buff加持
  5. 屏幕分享标准版（30天）: $3.99 屏幕分享标准版（30天）
  6. 限时优惠助力包: $0.99 限时优惠助力包（30天）
  7. 限时BUFF优惠助力包: $0.99 限时BUFF优惠助力包（30天）
  8. 屏幕分享标准版（7天）: $0.99 屏幕分享新用户专享福利
  9. 季度加持: $9.99 3个月buff加持
  10. 年度加持: $29.99 12个月buff加持