fix problems on Citibank IPB SG [iphone]

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—— Run into issues on Citibank IPB SG? Get help pending when official support gets back to you!

Citibank IPB SG
Info:
company: Citibank Singapore Ltd
: http://www.ipb.citibank.com.sg/
: www.ipb.citibank.com.sg
Chat with our AI-based Citibank IPB SG Support
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Loading issue

transactions fail to load

Fix: 1. Ensure you are connected to the internet: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different networ... ⇲
 
Payments issue

payment instructions return errors

Fix: 1. Double-check payment details: Ensure that all payment information is entered correctly, including account numbers and amounts. 2. Restart... ⇲
 
Bugs issue

unable to perform trades

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app. 2. Verify account status: Ensure that your... ⇲
 
Login issue

logs out during operations

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix session management issues. 2. Avoid multita... ⇲
 
Registration issue

requires re-registration after logout

Fix: 1. Ensure you are using the correct login credentials: Double-check your username and password to avoid unnecessary logouts. 2. Update the a... ⇲
 
Customization issue

no dot/full stop option for price entry

Fix: 1. Use the numeric keypad: When entering prices, switch to the numeric keypad and look for the dot/full stop option, which may be hidden bas... ⇲
 
Messages issue

OTP via SMS not working

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct and active. 2. Restart your phone: Sometimes, a s... ⇲
 
UI issue

outdated UI

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version with any UI improvements. 2. Provide feed... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
3.4%

Neutral
1.1%

~ from our NLP analysis of 349 combined software ratings.

 Switch to these Alternatives:
HSBC Singapore
SC Mobile Singapore
OCBC Business
Citibank HK
DBS digibank HK
Citibank UAE
Citi Mobile UK
HSBC Expat
UTRADE SG
SC Mobile Trading

 Private Data Citibank IPB SG collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics