fix problems on Proto Studio [iphone]

—— Run into issues on Proto Studio? Get help pending when official support gets back to you!

Proto Studio

Info:

company: Proto, Inc. (Mobile)

: https://www.protohologram.com/

: www.protohologram.com

Chat with our AI-based Proto Studio Support

🛠️ Common Proto Studio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Proto Studio freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Proto Studio, and select 'Offload App'. This will remove the app but kee... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If Proto Studio allows you to download specific content for offline viewing, make sure to do so when yo... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Proto Studio by checking for updates in the App Store. Developers often releas... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app's official website or user forums for FAQs, troubleshooting guides, or community support. Many us... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Proto Studio and ensure that notifications are enabled. Adjust the alert st... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the Proto Studio website or App Store page to confirm the minimum iOS version required. If your device i... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your view: Explore the app settings to see if there are options to simplify the interface or hide certain features you do not u... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Proto Studio. This can help reduce batte... ⇲