fix problems on SRF [iphone]

—— Run into issues on SRF? Get help pending when official support gets back to you!

SRF/YSS

Info:

company: Self-Realization Fellowship

: https://yogananda.org/contact-us

: yogananda.org

Chat with our AI-based SRF Support

🛠️ Common SRF Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SRF freezes while watching stream

Fix: 1. Restart the App: Close the SRF/YSS app completely by swiping it away in the app switcher. Then, reopen the app and try streaming again. T... ⇲

slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading tim... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download Content: Check if the app allows you to download specific content for offline viewing. Look for a download button next to the co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Support issue

poor customer support

Fix: 1. Utilize Help Resources: Check the app for a help or FAQ section that may provide answers to common issues. This can often resolve problem... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > SRF/YSS and ensure that notifications are enabled. Adjust the settings to a... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲

UI issue

cluttered user interface

Fix: 1. Customize Home Screen: If the app allows, customize your home screen by rearranging or removing unnecessary features to make navigation e... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Check the app's settings thoroughly for any hidden customization options that may not be immediately obvious. 2. Use W... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for SRF/YSS to reduce battery usage. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.4%

Neutral

1.3%

~ from our NLP analysis of 372 combined software ratings.

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Private Data SRF collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data