fix problems on ВВ [iphone]

—— Run into issues on ВВ? Get help pending when official support gets back to you!

ВВ: доставка продуктов на дом

Info:

company: ВкусВилл

: https://vkusvill.ru/

Chat with our AI-based ВВ Support

🛠️ Common ВВ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ВВ occasionally prompts for QR code scan despite Siri being disabled

Fix: Check the app settings to ensure that QR code scanning is not enabled. Go to the app's settings menu, look for any options related to QR cod... ⇲

Order delivery can take longer than expected

Fix: Check the estimated delivery time provided at the time of order. If the delivery is taking longer than this estimate, consider reaching out... ⇲

UI issue

Inability to cancel orders through website or app

Fix: Look for a cancellation option in the app under your order history or current orders. If there is no visible option, check the app's FAQ or... ⇲

Slow issue

ВВ lags frequently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. Keeping... ⇲

Support issue

Poor customer support response

Fix: Use the in-app support feature to submit your queries or issues. This often provides a more direct line to customer support and may result i... ⇲

Bugs issue

Freshness of delivered products is inconsistent

Fix: When placing an order, make sure to specify any preferences for freshness in the notes section if available. This can help the delivery team... ⇲

Delivery issues with missing or delayed orders

Fix: Immediately report any missing items or delays through the app's order tracking feature. Most apps have a way to report issues directly rela... ⇲

Customization issue

Lack of specific features like adding syrup to drinks

Fix: Check if there are any customization options available in the app when placing your order. Sometimes, these options are hidden in a dropdown... ⇲

Privacy issue

Concerns about data privacy and security

Fix: Review the app's privacy policy to understand how your data is being used and what measures are in place to protect it. This can often be fo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Bad experience

5.4%

Neutral

1.5%

~ from our NLP analysis of 661 combined software ratings.

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Private Data ВВ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data