fix problems on DMCI Communities [iphone]

—— Run into issues on DMCI Communities? Get help pending when official support gets back to you!

DMCI Communities

Info:

company: DMCI Homes

: http://www.dmcihomes.com

: www.dmcihomes.com

Chat with our AI-based DMCI Communities Support

🛠️ Common DMCI Communities Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Internal server error during account creation

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try creating the account again. 3. If the issue persists, t... ⇲

Email address already registered error

Fix: 1. If you believe you have not registered before, try using the 'Forgot Password' feature to reset your password. 2. If you have access to t... ⇲

Crashes issue

DMCI Communities crashes during account setup

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Restart your iPhone to clear any temporary glitches. 3. Reinstall the DMCI Co... ⇲

Invalid email and password error

Fix: 1. Double-check that you are entering the correct email and password. Ensure that Caps Lock is not on and that there are no extra spaces. 2.... ⇲

Password length error during login

Fix: 1. Ensure that your password meets the app's requirements for length and complexity. 2. If you are unsure, use the 'Forgot Password' feature... ⇲

Forgot password feature not functional

Fix: 1. Ensure that you are entering the correct email address associated with your account. 2. Check your spam or junk folder for the password r... ⇲

Frequent logouts when accessing features

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Check your internet connection to ensure it is stabl... ⇲

Biometric activation not functioning properly

Fix: 1. Ensure that your device's biometric settings (Face ID or Touch ID) are enabled in the device settings. Go to Settings > Face ID & Passcod... ⇲

Account issue

Unable to update profile

Fix: 1. Ensure that all required fields are filled out correctly. 2. Check your internet connection and try again. 3. Restart the app and attempt... ⇲

Cannot apply for gate pass

Fix: 1. Ensure that you have completed all necessary account setup steps before applying for a gate pass. 2. Check if there are any specific requ... ⇲

Cannot submit delivery or work orders

Fix: 1. Ensure that all required fields in the delivery or work order form are filled out correctly. 2. Check your internet connection and try su... ⇲

Registration issue

No confirmation email received

Fix: 1. Check your spam or junk email folder for the confirmation email. 2. Ensure that you entered the correct email address during registration... ⇲

UI issue

DMCI Communities is confusing and not user-friendly

Fix: 1. Take time to explore the app's features and settings to familiarize yourself with its layout. 2. Look for any tutorial or help section wi... ⇲

Slow issue

Slow app response time

Fix: 1. Close any other apps running in the background to free up resources. 2. Restart your iPhone to refresh the system and improve performance... ⇲