fix problems on Level [iphone]

—— Run into issues on Level? Get help pending when official support gets back to you!

Level

Info:

company: Level Benefits, Inc.

: https://help.level.com

: level.com

Chat with our AI-based Level Support

🛠️ Common Level Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID sign-in issues

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Face ID & Passcode'. 3. Ensure that Face ID is enabled for the Level app. 4. If... ⇲

Requires receipt uploads for every purchase

Fix: 1. Check if there is an option in the app settings to enable automatic receipt scanning or upload. 2. If not, consider using a third-party r... ⇲

Account issue

Mandatory linking of personal bank account

Fix: 1. Review the app's privacy policy to understand how your data is used. 2. If you are uncomfortable linking your personal bank account, cons... ⇲

Payments issue

Delayed transaction processing

Fix: 1. Ensure that your internet connection is stable when making transactions. 2. Check for any app updates in the App Store and install them,... ⇲

Declined transactions with physical card

Fix: 1. Ensure that your physical card is activated and linked to your account. 2. Check your account balance to confirm that you have sufficient... ⇲

Bugs issue

Inaccurate transaction categorization

Fix: 1. Go to the transaction history in the app. 2. Tap on the transaction that is incorrectly categorized. 3. Look for an option to edit or cha... ⇲

Level bugs during sign-up

Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Delete the Level app and re... ⇲

Support issue

No support phone number

Fix: 1. Check the app for a help or support section, which may include FAQs or troubleshooting guides. 2. Use the in-app chat feature or email su... ⇲

Long wait times for customer support

Fix: 1. Check the app for any self-help resources or FAQs that may address your issue. 2. Use the in-app chat or email support during non-peak ho... ⇲

Uploads issue

Inability to edit uploaded receipts

Fix: 1. Check if there is an option in the app to view or manage uploaded receipts. 2. If editing is not available, consider keeping a separate d... ⇲

Crashes issue

Chat function crashes the app

Fix: 1. Ensure that the app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. 3. If the chat function con... ⇲

Freezing issue

Level freezes after submitting expenses

Fix: 1. Clear the app's cache by restarting your iPhone. 2. Ensure that the app is updated to the latest version. 3. If the app continues to free... ⇲

Performance issue

Inconsistent app performance

Fix: 1. Check for any available updates for the app in the App Store and install them. 2. Restart your iPhone to clear any temporary issues. 3. E... ⇲

Features issue

Limited features compared to previous systems

Fix: 1. Familiarize yourself with the current features of the app by exploring the settings and help sections. 2. Look for any user guides or tut... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.5%

Bad experience

27.9%

Neutral

0.6%

~ from our NLP analysis of 179 combined software ratings.

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Benefits by WEX

Private Data Level collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics