fix problems on KOHLER Energy Management [iphone]

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—— Run into issues on KOHLER Energy Management? Get help pending when official support gets back to you!

KOHLER Energy Management
Info:
company: Kohler Co.
: https://homeenergy.kohlerenergy.com/en/faq-KOHLER-energy-management
: homeenergy.kohlerenergy.com
Chat with our AI-based KOHLER Energy Management Support
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Slow issue

Slow update rate for information

Fix: Check your internet connection. A slow or unstable connection can cause delays in data updates. Try switching from Wi-Fi to cellular data or... ⇲
 
Account issue

Cannot change email address in app

Fix: Look for an account settings or profile section within the app. There may be an option to update your email address there. If you find it, e... ⇲
 
UI issue

Missing engine runtime hours display

Fix: Check if the app has a settings or preferences section where you can enable or display engine runtime hours. Sometimes, certain features are... ⇲

Poor user interface design

Fix: Familiarize yourself with the app layout. Sometimes, taking time to explore the app can help you find features that are not immediately obvi... ⇲
 
Freezing issue

KOHLER Energy Management frequently unresponsive

Fix: Try clearing the app's cache. You can do this by going to your iPhone's Settings > General > iPhone Storage, find the KOHLER Energy Manageme... ⇲
 
Registration issue

Incorrect address suggestion during registration

Fix: Double-check the address you are entering for any typos or errors. Make sure to enter the full address including street number, street name,... ⇲
 
Settings issue

Lack of critical generator parameters

Fix: Check the app settings to see if there are options to enable or display additional parameters. Sometimes, features are hidden and can be act... ⇲

Inability to reset generator remotely

Fix: Check the app for any settings related to remote management of the generator. There may be a specific option to reset the generator remotely... ⇲

Limited activity log information

Fix: Explore the app settings to see if there are options to expand the activity log or view more detailed logs. Some apps have hidden features t... ⇲

Cannot stop maintenance exercise remotely

Fix: Check the app for any settings related to maintenance exercises. There may be a specific option to stop the exercise remotely that needs to... ⇲

Missing exercise cycle scheduling options

Fix: Look for a scheduling or timer feature within the app settings. There may be options to set up exercise cycles that are not immediately visi... ⇲
 
Notifications issue

No email notifications for generator events

Fix: Verify that your email address is correctly entered in the app settings. Go to the notifications section and ensure that email notifications... ⇲

Notifications for maintenance not functioning

Fix: Check the app's notification settings to ensure that maintenance notifications are enabled. Go to Settings > Notifications > KOHLER Energy M... ⇲
 
Login issue

KOHLER Energy Management requires frequent sign-ins

Fix: Ensure that you are using the 'Remember Me' option during sign-in, if available. This can help keep you logged in between sessions. OR If... ⇲
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 what users are saying
Bad experience
82.6%

Good experience
13.4%

Neutral
4.1%

~ from our NLP analysis of 172 combined software ratings.

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 Private Data KOHLER Energy Management collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data