—— Run into issues on PHOTO ID? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your subscription status in the app settings. Go to 'Settings' > 'Account' > 'Subscription' to ensure your renewal was processed. If i... ⇲
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists. If it does, clear th... ⇲
Fix: Regularly back up your photos to iCloud or another cloud service. This ensures that even if photos are deleted or corrupted, you can restore... ⇲
Fix: Check for app updates in the App Store. Developers often release updates to fix bugs. Go to the App Store, tap on your profile icon, and scr... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Ensure you are using the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' link to reset it. OR... ⇲
Fix: Make sure both devices are connected to the internet. Check the app settings on both devices to ensure they are logged into the same account... ⇲
Fix: This usually indicates that the app is trying to load data. Ensure you have a stable internet connection. If the spinning continues for too... ⇲
Fix: Check if any other apps are using the microphone. Close any unnecessary apps that may be using it in the background. Also, ensure that the m... ⇲
Fix: Check if there are any settings within the app that allow you to adjust the camera settings or lens options. Sometimes, apps have hidden fea... ⇲
Fix: Immediately check the 'Recently Deleted' folder in your Photos app. If the photos are there, you can recover them easily. OR If the photo... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community pages can provide quick answers.... ⇲